503: What Japan Can Teach Us About Hospitality w/ Matthew Gilbert & Joe Smith

Japan is not just a destination. It is a lesson in how much care can be placed into even the smallest details. After separate trips to Japan, Denny brings together Joe Smith, General Manager of Countryside Golf and Country Club in Naples, and Matthew Gilbert, Executive Chef at Medinah Country Club outside Chicago. They did not travel together, and they went for very different reasons, but they…