CRM in HEMS: Building Safer Teams Under Pressure with Neil Jeffers

In this episode, I’m joined by Neil Jeffers to explore Crew Resource Management (CRM) and why it remains one of the most important safety tools in aviation, healthcare, and pre-hospital care. We begin by tracing the origins of CRM, examining how a series of aviation accidents shifted the focus from technical proficiency alone to the human factors that influence decision-making, communication,…