Still running on spreadsheets: the hidden cost of outdated infrastructure

I often hear some version of this: We should probably modernize it… but to be honest, the Excel spreadsheet works just fine . It’s usually said with a shrug, as if running a key business process on a two-decade-old file is just how things are done. We joke about it. We meme about it. But the truth is this: some of your most essential operations are still running on duct-taped Excel files built…