Sarah Moir: AI and Tech Writing Strategy

Over at This is important , Sarah Moir has an excellent discussion of AI strategy for technical writers and documentation teams. In particular, I really agree with her on this: You can invest in building a chatbot with a tool like Fin , Inkeep , or Kapa . But I don’t recommend placing the chatbot on the documentation site. When you build your own chatbot and provide it on your docs, you create…