Tech services firms are aggressively applying AI in delivery. They aren’t ready for the consequences of cannibalizing their business model.

Technology services firms are going heavy on AI in delivery of services. This is motivated by need: services have been a tough market for a couple of years now, and AI is one of the few things every potential client is interested in. But it’s been difficult for services firms to get a lot of AI gigs. It’s a crowded field with not enough case studies to go around; this makes it difficult for…