Follow-on thoughts (What I Missed!): Improvement Kata and DMAIC

Last week’s post about The Improvement Kata and DMAIC prompted some interesting discussions during the week, and I’d like to share some additional thoughts. Before you read on, reflect a bit on what you think I totally missed. Does this post go where you expected it to? Does it confirm, or refute, your hypothesis about … Continue reading "Follow-on thoughts (What I Missed!): Improvement Kata and…