Boots cannot retain information through time

Yesterday I tried to ring up Boots to try to get them to deliver the perfume that they should have delivered a week ago. Having plucked the customer services number out their site which was pretty much so over complicated a task that I felt like a cross between Alan Turing trying to break the Enigma code and Jean-François Champollion deciphering the Rosetta Stone (0345 609 0055 if you want to know…