Book notes: The Goal

After years of hearing about it from my process improvement nerd friends, I finally read &ldquo; The Goal &rdquo; by Eli Goldratt. It became something of a cult classic in the 80s. It&rsquo;s 40+ years old now but still feels like a useful &ldquo;business novel&rdquo; to introduce the Theory of Constraints (ToC). ToC is a management philosophy aimed at improving organisational efficiency by…