Ep. 161: Luisa Isbell's road back to Muni

One day in 2013, Luisa Isbell—newly minted San Franciscan and tech worker—found herself on the wrong side of a stranger's crisis on the 19 Polk, and went from enthusiastic bus rider to bus avoider. Trading freedom for safety seemed logical after such a scary encounter, but several years of gloomy commutes and thousands of dollars in parking fines later, something had to give. Now Luisa finds…