Notify Requesters When GitLab Issues Move Through the Development Pipeline

Objective I use GitLab’s Customer Relationship Management (CRM) feature to track who requested each item. From there, I wanted a way for requesters to be automatically notified as their item moved through the development pipeline, from Backlog to In Progress, Testing/Review, and finally Done. GitLab supports webhooks that trigger on issue events such as creation, updates, closures, and openings.…