Ep 138: Active Listening and Informed Consent: Fundamentals to Successful Practice – with Pam Fitch

What do you do when a client freezes, over-explains, rushes the intake… or tells you way more than you expected? In this episode, Christine Knox interviews Pam Fitch, on the foundations of trauma-informed massage: legitimate consent, deep listening, boundaries without shutdown, and building trust that keeps clients coming back. Pam is a dedicated massage therapist with over 40 years in practice,…