“because fuck you”: why consumer choice is being stripped away and how the tech industry profits from it

There’s a question I keep asking, and I keep getting the same answer. Not in words — the industry is too polished for that — but in practice, in policy, in the quiet removal of features you relied on, in the error messages that don’t explain themselves, in the app that disappeared from the store overnight, in the hardware that used to do a thing and now doesn’t because a firmware update decided it…