The Lie of “Self-Service” GIS

Every modern GIS platform claims to support self-service . Self-service analytics. Self-service data access. Self-service publishing. What they usually mean is: “ You are now responsible for everything we didn’t productize.” What Self-Service Is Supposed to Mean In theory, self-service GIS promises: Less friction Faster insight Fewer gatekeepers More autonomy for users This idea didn’t originate…