Humanized agents, deceptive patterns, and honest design (feat. Caleb Sponheim)

Episode 77: Humanized agents, deceptive patterns, and honest design (feat. Caleb Sponheim) I recently spoke at a conference in Italy, and one talk stuck with me: Caleb Sponheim from Nielsen Norman Group arguing that we have to stop designing AI agents that fool humans. It's a topic close to my heart, so I invited him on for a longer-than-usual, wonderfully opinionated conversation. Caleb comes at…