317: What to Do with a Negative Review: Fan Favorite Replay

The last thing any business owner wants is a bad review. Sometimes they help us to grow and improve our client experience. But what if someone is just being mean? In this episode, I'm talking about how to handle an unwarranted negative review based on a recent personal experience. As business owners, we can't always share our side of the story. So when we come across a negative review that isn't…