From Grice to GPT: What classic linguistics can teach conversation designers

Have you ever noticed how even the best chatbots sometimes sound off? Not because their grammar’s wrong, but because something about the conversation just doesn’t feel natural. It turns out that long before GPT and LLMs, linguists were already thinking about what makes communication flow (what keeps a dialogue cooperative, relevant, and satisfying). One of them, Paul Grice, offered a framework in…