The path to a world without hold music.

I recently faced frustration while trying to get clarity on my insurance coverage. I discovered a solution that spares me from time on hold. It also holds promise for freeing people stuck answering calls to pursue more fulfilling work. I used AI in ways the company never envisioned. Figure 1: &ldquo;Pete Rose and Harp&rdquo; by George Jones and ChatGPT is licensed under CC-BY 4.0 I&rsquo;ve had an…