Google's Support Is Broken: A 9-Month Nightmare Over a Single Speaker

I&rsquo;ve been a loyal Google customer for years. I have Google Nest Audio speakers in nearly every room of my house — six of them, all in Charcoal , carefully matched so everything looks clean and consistent. I&rsquo;m the kind of customer Google should want to keep. &#xA; I am no longer that customer. &#xA; What started as a simple warranty replacement request turned into nine months of broken…