Podcast 1347: De-Escalate: How to Calm an Angry Person in 90 Seconds or Less by Douglas E. Noll

In this podcast, Greg Voisen sits down with trial-lawyer-turned-peacemaker Douglas E. Noll to dismantle one of the biggest myths in corporate culture: that rational logic drives decisions, and that leading with empathy makes you weak. What if the secret to diffusing high-stakes conflicts, building ironclad psychological safety, and mastering team performance wasn't a complex negotiation strategy,…