The Return on Experience (ROX) Featuring Sujay Saha

Building Customer Loyalty Through Experience and Community Shep interviews Sujay Saha, founder and CEO of Cortico-X. He talks about how aligning customer experience with pricing and expectations drives value. This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What is return on experience (ROX) and how can businesses measure it? How can businesses match…