An Incident Review of an Incident Review

So I bombed an incident review this week. More specifically, the facilitating. I’ve run post mortems/retrospectives/PIRs, whatever you want to call them, for over a decade. Just felt my arthritis kick in a bit as I typed that. It’s hard to quantify, to even qualify, subtle nuances and questions I’ve developed as handy go-to’s to get folks to speak up… Read more →