Engineering “Loyalty By Design” In Agentic Systems

(cross-posted here: https://innovation.consumerreports.org/engineering-loyalty-by-design-in-agentic-systems/) From managing personal data to facilitating complex transactions, AI agents will be acting on behalf of users in new and interesting ways. With these innovations comes a need to examine how these agents can truly serve the interests of consumers, free from conflicting incentives. Consumer…