What Do I Tell Them? (When I really don't know!)

I’ve worked with thousands of young and rising leaders over the past 15-plus years. One question comes up again and again: “What do I tell people when I really don’t know?” Watch the video above… The problem isn’t that leaders don’t have all the answers. The problem starts when we think we’re supposed to. That fear usually pushes us toward three bad choices: * Pretend to be more certain than we…