Decommissioning Heritage Without Toppling the Tower

This year I inherited Checkatrade’s long-running ‘Heritage Switch Off’ project. All previous attempts had stalled, the supporting documentation was scattered to the wind, and all past contributors had left. The stakeholders offered me a bold suggestion: failure-driven migration. Flip the off-switch and fix whatever breaks. I had to make the tough call to take the harder, more time-consuming path.…