# graban (podcasts) — RSS Amplifier Recent posts from the 2 feeds in the RSS Amplifier directory that cover graban. Page: Feed: --- ## [Humanoid Robots, Ford’s Quality Culture, and Burger King’s Quality Comeback](https://leanwhiskey.podbean.com/e/humanoid-robots-ford-s-quality-culture-and-burger-king-s-quality-comeback/) _2026-07-31 · Lean Coffee Talk (formerly known as Lean Whiskey)_ n Episode 9 of Lean Coffee Talk, Mark Graban and Jamie Flinchbaugh begin with World Cup observations that turn into a broader discussion about process measures, results, technology, officiating, and why referees are rarely the primary reason a team loses. Episode links and more Over coffee—cold brew for Mark and a pour-over for Jamie—they examine Toyota’s work with coffee farmers in Thailand.… [Listen](https://mcdn.podbean.com/mf/web/8k7wzyxv77aber5v/_Lean_Coffee_Talk_Episode_Template9de0p.mp3) ## [Why Continuous Improvement Programs Don't Get Funded (52 characters)](https://podcasters.spotify.com/pod/show/kainexus/episodes/Why-Continuous-Improvement-Programs-Dont-Get-Funded-52-characters-e3mdrv4) _2026-07-22 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Continuous improvement work creates real value. Most of that value never reaches executives in a form they can trust. View slides and more In this recorded webinar, Jeff Roussel, Chief Revenue Officer at KaiNexus, argues that CI does not have an impact problem. It has a translation problem. Only about 28 percent of the improvements tracked in KaiNexus show a direct, visible financial impact. So… [Listen](https://anchor.fm/s/af4aa24/podcast/play/123186596/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-6-22%2Fd57eaed9-1ca8-ed00-8e96-bca2ced7fd74.mp3) ## [Preview: Why Great CI Programs Don't Get Funded (and What to Do About It)](https://podcasters.spotify.com/pod/show/kainexus/episodes/Preview-Why-Great-CI-Programs-Dont-Get-Funded-and-What-to-Do-About-It-e3m7cb7) _2026-07-17 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Why do strong continuous improvement programs sometimes struggle to secure funding? In this preview of an upcoming KaiNexus webinar, Mark Graban talks with presenter Jeff Roussel, Chief Revenue Officer at KaiNexus, about a common problem: CI leaders often describe operational challenges in language that does not connect with the priorities executives are prepared to fund. Jeff explains why… [Listen](https://anchor.fm/s/af4aa24/podcast/play/122973991/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-6-17%2F78805daf-4784-27f0-9df9-ec156d3124bf.mp3) ## [\[Webinar\] Beyond the Voice of the Customer: Richer Signals for Continuous Improvement](https://podcasters.spotify.com/pod/show/kainexus/episodes/Webinar-Beyond-the-Voice-of-the-Customer-Richer-Signals-for-Continuous-Improvement-e3kvr85) _2026-06-18 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Every process problem is a customer problem in disguise. CI teams are good at finding waste, reducing variation, and improving flow. Customers experience those same breakdowns as uncertainty, frustration, effort, and broken trust. Slides, the resource list, and the full recording are on the episode page: https://www.kainexus.com/customer-signals-continuous-improvement-webinar This episode is the… [Listen](https://anchor.fm/s/af4aa24/podcast/play/121678533/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-18%2F76042855-fc0b-8d43-875d-b60d13d53cf1.mp3) ## [\[Preview\] Beyond Voice of Customer: Reading the Signals Customers Send Without Saying a Word](https://podcasters.spotify.com/pod/show/kainexus/episodes/Preview-Beyond-Voice-of-Customer-Reading-the-Signals-Customers-Send-Without-Saying-a-Word-e3kqkap) _2026-06-15 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Voice of Customer has been a fixture in Lean and Six Sigma for decades, but the word "voice" carries a hidden assumption: that the customer has to do something -- answer a survey, write an email, lift a finger -- before you learn anything. Most of the time they don't, and you're left improving in the dark. In this preview of our next Continuous Improvement Webinar, host Mark Graban talks with… [Listen](https://anchor.fm/s/af4aa24/podcast/play/121507609/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-15%2F30c6a63c-49a8-a883-bbe9-ea60f34e9825.mp3) ## [Every Moment Matters: How Leadership Behaviors Shape Results Every Day | Anne Frewin](https://podcasters.spotify.com/pod/show/kainexus/episodes/Every-Moment-Matters-How-Leadership-Behaviors-Shape-Results-Every-Day--Anne-Frewin-e3juek9) _2026-05-26 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Improvement efforts stall for reasons every CI practitioner knows by heart: unclear problem statements, missing data, inconsistent teams, rejected countermeasures. Anne Frewin argues those are symptoms. The root cause is the environment leaders create -- and Gallup's data backs her up: 70% of team engagement comes down to the manager. In this episode, recorded as part of the KaiNexus Continuous… [Listen](https://anchor.fm/s/af4aa24/podcast/play/120584265/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-4-26%2F024869cf-5600-e6bd-bb7d-c6e110a5ea98.mp3) ## [Every Moment Matters: A Webinar Preview with Anne Frewin](https://podcasters.spotify.com/pod/show/kainexus/episodes/Every-Moment-Matters-A-Webinar-Preview-with-Anne-Frewin-e3ji4hu) _2026-05-18 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Most continuous improvement programs don't stall because the strategy is wrong or the tools are missing. They stall because of what leaders do, or don't do, every day. In this short preview, host Mark Graban talks with Anne Frewin about her upcoming KaiNexus webinar, Every Moment Matters: How Leadership Behaviors Shape Results Every Day , airing live on Tuesday, May 26 at 1 pm Eastern. Anne walks… [Listen](https://anchor.fm/s/af4aa24/podcast/play/120180734/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-4-18%2Fe9a06751-cfc8-5a55-79f9-b345988cb2ce.mp3) ## [NUMMI: GM Wrote It Down in 1987. They Still Didn't Get It.](https://leanwhiskey.podbean.com/e/ep-8-draft/) _2026-05-15 · Lean Coffee Talk (formerly known as Lean Whiskey)_ Mark Graban and Jamie Flinchbaugh sit down with single-origin coffees and a 1987 GM Confidential report Mark pulled from the Don Ephlin papers at Wayne State's Reuther Library. The document, "NUMMI Management Practices: Executive Summary," lays out five management strategies behind the joint venture's success and the line that ties them together: "The key to NUMMI's success is not its tools or… [Listen](https://mcdn.podbean.com/mf/web/it6zic2fq59u3c22/_Lean_Coffee_Talk_Episode_Template8w2j4.mp3) ## [Ask Karen Martin Anything: Clarity, Leadership, and Why Processes Must Earn the Right to Be Automated](https://podcasters.spotify.com/pod/show/kainexus/episodes/Ask-Karen-Martin-Anything-Clarity--Leadership--and-Why-Processes-Must-Earn-the-Right-to-Be-Automated-e3ga89g) _2026-03-11 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Karen Martin joins Mark Graban for a wide-ranging Ask the Expert session, answering audience questions on organizational clarity, leadership behavior, value stream mapping, and continuous improvement. Topics and questions covered include: Why organizations adopt Lean tools but still lack clarity around priorities, roles, and decision rights -- and the first discipline leaders should adopt to fix… [Listen](https://anchor.fm/s/af4aa24/podcast/play/116776688/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-2-11%2Fc9d1d754-d757-5099-6850-3278e0e6a45c.mp3) ## [Preview: Ask Karen Martin Anything: Lean, Operational Excellence, and Leadership](https://podcasters.spotify.com/pod/show/kainexus/episodes/Preview-Ask-Karen-Martin-Anything-Lean--Operational-Excellence--and-Leadership-e3g0b2b) _2026-03-05 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Karen Martin -- founder of TKMG Inc. and TKMG Academy, and author of "Clarity First" and "The Outstanding Organization" -- joins Mark Graban for a short preview of the upcoming KaiNexus Ask an Expert webinar on March 11th . In this conversation, Karen shares how she went from working in hospital laboratories as a microbiologist to building and running operations at a fast-growing HMO -- and… [Listen](https://anchor.fm/s/af4aa24/podcast/play/116451851/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-2-5%2Fb3dd5fc5-a564-44aa-bba4-e97228e0c77d.mp3) ## [AI Summaries & Audio Briefings (Sponsored)](https://crawlproof.com/a/41woVvDVayA0) _2026-03-05 · **Sponsored**_ Read AI summaries and listen to concise audio briefings for the latest stories. ## [KPIs, Coffee Sticks, Culture, and Change: What Leaders Get Wrong About Measurement](https://leanwhiskey.podbean.com/e/7-draft/) _2026-02-20 · Lean Coffee Talk (formerly known as Lean Whiskey)_ How many KPIs are too many — and how do leaders know which metrics actually matter? Episode page In Episode 7 of Lean Coffee Talk, Mark Graban and Jamie Flinchbaugh explore how organizations overload themselves with metrics, why some “red” indicators fail to drive action, and how to evaluate whether KPIs are still relevant. They also discuss the role of change management in Lean transformations,… [Listen](https://mcdn.podbean.com/mf/web/e24e65bdcgd8ruhp/_Lean_Coffee_Talk_Episode_Template6ampo.mp3) ## [Mutual Trust and Respect in Lean: Toyota’s Real Competitive Advantage](https://podcasters.spotify.com/pod/show/kainexus/episodes/Mutual-Trust-and-Respect-in-Lean-Toyotas-Real-Competitive-Advantage-e3f3ddr) _2026-02-19 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Read the blog post TL;DR: Toyota’s real competitive advantage is not its tools -- it is mutual trust and mutual respect. Leaders are responsible for cultivating both. When trust is present, employees speak up, problems surface early, and continuous improvement accelerates. Without it, Lean becomes mechanical and unsustainable. When executives discuss Toyota, the conversation often centers on… [Listen](https://anchor.fm/s/af4aa24/podcast/play/115503995/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-1-14%2F27f4dc3a-ad3d-4287-840d-9a7429afc3fd.mp3) ## [Respect for People in Lean: What It Really Means and Why It Drives Continuous Improvement](https://podcasters.spotify.com/pod/show/kainexus/episodes/Respect-for-People-in-Lean-What-It-Really-Means-and-Why-It-Drives-Continuous-Improvement-e3f3d13) _2026-02-14 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Read the post TL;DR: Respect for People is the foundation of Lean management. It means engaging employees as problem solvers, creating psychological safety so people speak up, developing standardized work with teams instead of forcing it on them, and implementing improvement software with people -- not to them. It includes high standards and accountability. Without Respect for People, continuous… [Listen](https://anchor.fm/s/af4aa24/podcast/play/115503587/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-1-14%2F055cbea4-fd47-f695-71ed-15a75364ad06.mp3) ## [5 Signs of a Dysfunctional Workplace Culture (And How to Fix It)](https://podcasters.spotify.com/pod/show/kainexus/episodes/5-Signs-of-a-Dysfunctional-Workplace-Culture-And-How-to-Fix-It-e3em7r8) _2026-02-05 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Read the blog post A dysfunctional workplace culture isn’t just an HR problem—it’s an operational one that directly affects retention, innovation, safety, and financial performance. In this episode, we explore the most common warning signs of a broken culture, including resistance to change, disengaged employees, burnout, lack of diversity in leadership, and the “black hole” where ideas and… [Listen](https://anchor.fm/s/af4aa24/podcast/play/115072296/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-1-5%2F69e79839-64fd-f5c7-0e65-af0e69c50e10.mp3) ## [The Unified Approach to Operational Excellence: Connecting Strategy, Process, and People](https://podcasters.spotify.com/pod/show/kainexus/episodes/The-Unified-Approach-to-Operational-Excellence-Connecting-Strategy--Process--and-People-e3dudii) _2026-01-20 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Read the blog post Operational Excellence rarely fails because of a lack of ideas. More often, it breaks down when strategy, daily work, and improvement efforts operate in silos. In this episode, Mark Graban explores what it really means to take a unified approach to OpEx—one that connects strategy deployment, process discipline, employee-driven improvement, and leader-led initiatives into a… [Listen](https://anchor.fm/s/af4aa24/podcast/play/114291730/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-0-20%2Fc4d0cb07-7759-7756-973b-348416e6242d.mp3) ## [System Design, Psychological Safety, and When Lean Quotas Backfire](https://leanwhiskey.podbean.com/e/system-design-psychological-safety-and-when-lean-quotas-backfire/) _2026-01-09 · Lean Coffee Talk (formerly known as Lean Whiskey)_ Episode page with links, video, and more In this episode, Mark Graban and Jamie Flinchbaugh respond to listener questions about system design, leadership behavior, and navigating misguided Lean requirements. They explore why some systems—like college football playoffs or improvement quotas—fail to deliver their intended results, and what leaders can do instead. Topics include cultivating… [Listen](https://mcdn.podbean.com/mf/web/aaaaqbmqaqha2jt4/_Lean_Coffee_Talk_Episode_Templatebehok.mp3) ## [Webinar: Unlock the Power of Leadership: The Electrolux Manufacturing System (EMS) Way](https://podcasters.spotify.com/pod/show/kainexus/episodes/Webinar-Unlock-the-Power-of-Leadership-The-Electrolux-Manufacturing-System-EMS-Way-e3c6g2p) _2025-12-10 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Webinar page with video, slides, and more What makes a Lean transformation last not just a few years, but two decades? At Electrolux, the answer wasn’t more tools, more training, or more Kaizen events. The breakthrough came when the company realized that leadership behaviors — not Lean mechanics — were the deciding factor in whether improvement stuck. In this episode, Sandro Casagrande shares the… [Listen](https://anchor.fm/s/af4aa24/podcast/play/112459289/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-11-10%2Fdea1fa21-544c-5042-1fb7-fe5f1264cd4b.mp3) ## [Unlock the Power of Leadership: Inside the Electrolux Manufacturing System (EMS) with Sandro Casagrande](https://podcasters.spotify.com/pod/show/kainexus/episodes/Unlock-the-Power-of-Leadership-Inside-the-Electrolux-Manufacturing-System-EMS-with-Sandro-Casagrande-e3bjlq0) _2025-11-28 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ In this preview episode, Mark Graban talks with Sandro Casagrande of Electrolux about the upcoming KaiNexus webinar: “Unlock the Power of Leadership: The Electrolux Manufacturing System (EMS) Way.” Register for the full webinar (Dec 10, 1 pm ET): https://info.kainexus.com/unlock-the-power-of-leadership-the-electrolux-management-system-ems-way/webinar Sandro shares insights from more than 30 years… [Listen](https://anchor.fm/s/af4aa24/podcast/play/111842560/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-10-28%2F2674121e-bcd3-f77b-fc9e-9b81d48f67d4.mp3) ## [How UMass Memorial Health Built a Culture of Continuous Improvement](https://podcasters.spotify.com/pod/show/kainexus/episodes/How-UMass-Memorial-Health-Built-a-Culture-of-Continuous-Improvement-e39ulvs) _2025-10-23 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ The blog post This blog summarizes key insights from a comprehensive whitepaper detailing UMass Memorial Health's remarkable transformation journey. When Dr. Eric Dickson stepped into the CEO role at UMass Memorial Health (UMMH) in 2013, he inherited what most would consider an impossible situation. The healthcare system was hemorrhaging money with a record $55 million operating loss, teetering on… [Listen](https://anchor.fm/s/af4aa24/podcast/play/110106044/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-9-23%2F3c26f3a9-3d63-0416-9d54-6bcb814aea7c.mp3) ## [Ask Us Anything: Habits, Leadership, and What’s Next at KaiNexus](https://podcasters.spotify.com/pod/show/kainexus/episodes/Ask-Us-Anything-Habits--Leadership--and-Whats-Next-at-KaiNexus-e39ppup) _2025-10-21 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ In this special “Ask Us Anything” episode, Mark Graban and KaiNexus CEO Greg Jacobson answer listener-submitted questions and share candid thoughts on: 🔁 The five habit cues (and how to use them for lasting change) 📚 Books that shape how leaders think and grow—including new takes on familiar topics 🔍 What it really means when a measure becomes a target 🔊 Why audio learning fits modern… [Listen](https://anchor.fm/s/af4aa24/podcast/play/109946265/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-9-20%2F73a6b2ee-d08f-2720-5e7b-1dca039e4aa5.mp3) ## [Find it on Amazon (Sponsored)](https://crawlproof.com/a/BTcZxTodDgnT) _2025-10-21 · **Sponsored**_ Open the Amazon product listing to see details and availability ## [Ask Us Anything: Submit Your Lean, Leadership & Culture Questions ☕](https://leanwhiskey.podbean.com/e/ask-us-anything-submit-your-lean-leadership-culture-questions-%e2%98%95/) _2025-10-10 · Lean Coffee Talk (formerly known as Lean Whiskey)_ 💡 Submit your question (and maybe win a Lean Coffee Talk mug!) at: LeanBlog.org/coffeequestions In this short bonus episode of Lean Coffee Talk, hosts Mark Graban and Jamie Flinchbaugh share an invitation for you to help shape future conversations. They’re asking for your toughest, most thought-provoking questions about Lean, leadership, culture, and continuous improvement — the ones without easy… [Listen](https://mcdn.podbean.com/mf/web/u53gk2b65e8m9h3k/Bonus_Lean_Coffee_Talk_Episode_Template6eo4n.mp3) ## [Leveraging Psychology for Effective Behavioral Change with Process Gemba Walks \[Webinar Recording\]](https://podcasters.spotify.com/pod/show/kainexus/episodes/Leveraging-Psychology-for-Effective-Behavioral-Change-with-Process-Gemba-Walks-Webinar-Recording-e38vaaf) _2025-10-01 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ In this KaiNexus Continuous Improvement webinar, Mark Graban (author, speaker, consultant, and Senior Advisor at KaiNexus) is joined by Tracy O’Rourke (Lean consultant, coach, and co-author of The Problem-Solver’s Toolkit) for a powerful session on:“Leveraging Psychology for Effective Behavioral Change with Process Gemba Walks.” Get slides and more Gemba walks are a cornerstone of Lean and… [Listen](https://anchor.fm/s/af4aa24/podcast/play/109078287/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-9-1%2Fb1d64785-50d5-8248-5cae-325f00cd8dfe.mp3) ## [From Miss Piggy to Spinal Tap, and Will Starbucks Discover Customer Value?](https://leanwhiskey.podbean.com/e/crossover-event-with-the-just-in-time-cafe-daily-coffee-and-productivity-routines/) _2025-09-26 · Lean Coffee Talk (formerly known as Lean Whiskey)_ In Season 2, Episode 5, Mark Graban and Jamie Flinchbaugh are going back in time (apologies to Huey Lewis and the News) to the 1990s and examining companies that were iconic then and trying to find new ground today. But we start with coffee mugs - our most vintage mugs. A coffee mug can make coffee better, or ruin it, or bring back memories. The vessel may not be more important than what’s in it,… [Listen](https://mcdn.podbean.com/mf/web/jgjcg9vfc44msvpq/5_Lean_Coffee_Talk_Episode_Template9g5vk.mp3) ## [Webinar Preview: Leveraging Psychology for Effective Behavioral Change with Process Gemba Walks](https://podcasters.spotify.com/pod/show/kainexus/episodes/Webinar-Preview-Leveraging-Psychology-for-Effective-Behavioral-Change-with-Process-Gemba-Walks-e38be5m) _2025-09-17 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Registration link To be presented Sept 30 at 5 pm ET by Tracy O'Rourke. Do you have a painful process, but people don’t seem to want to embrace change to improve it? Does it seem that people are comfortable with the status quo? One of the most powerful Change Management tools you have is…Gemba Walks! Tracy O’Rourke Co-Author "The Problem-Solver's Toolkit" Co-Founder of the Just-in-Time Café… [Listen](https://anchor.fm/s/af4aa24/podcast/play/108426870/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-8-17%2Ffb7222aa-7a8f-f6ec-cd39-db0969d4439d.mp3) ## [What Makes Employees Actually Participate in Continuous Improvement Programs?](https://podcasters.spotify.com/pod/show/kainexus/episodes/What-Makes-Employees-Actually-Participate-in-Continuous-Improvement-Programs-e37rgq1) _2025-09-05 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ In this episode, Mark Graban reads a recent KaiNexus blog post by Danielle Yoon: “What Makes Employees Actually Participate in Continuous Improvement Programs?” Here is the blog post Employee participation is the heartbeat of any Lean or continuous improvement effort. Without it, even the best strategies stall. Drawing on research by Dr. Shweta Chopra and Jayaruwani Fernando—conducted inside a… [Listen](https://anchor.fm/s/af4aa24/podcast/play/107905281/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-8-5%2F093d5b8f-b982-f0f0-463e-40768c2a234b.mp3) ## [Daily Coffee and Productivity Routines, Crossover Event with the Just-in-Time Cafe](https://leanwhiskey.podbean.com/e/episode-4-draft/) _2025-08-12 · Lean Coffee Talk (formerly known as Lean Whiskey)_ In Episode 4 (Season 2), Mark Graban and Jamie Flinchbaugh are joined by the hosts of the Just-in-Time Cafe podcast, Elisabeth Swan and Tracy O’Rourke. This is the second joint episode, the first being episode 45 of Lean Whiskey. In part, we celebrate the launch of Tracy and Elisabeth’s new book, the 2nd edition of "The Problem-Solver’s Toolkit," which we discuss on the show. We talk quite a bit… [Listen](https://mcdn.podbean.com/mf/web/azhqhkbz2976wdvx/_Lean_Coffee_Talk_Episode_Templateayrps.mp3) ## [What Is the Continuous Improvement Model and How Does It Drive Business Success?](https://podcasters.spotify.com/pod/show/kainexus/episodes/What-Is-the-Continuous-Improvement-Model-and-How-Does-It-Drive-Business-Success-e3612gm) _2025-07-25 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Read the blog post Summary The continuous improvement model is a systematic approach where organizations constantly implement small, incremental improvements to services, products, and processes. Built on seven core principles, this model enables businesses of any size to reduce waste, increase efficiency, and engage employees in meaningful change that directly supports strategic goals. [Listen](https://anchor.fm/s/af4aa24/podcast/play/105990102/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-6-25%2F6a099acf-4d46-fb37-0ea2-e53759c95569.mp3) ## [How Do I Get Executive Buy-In for Improvement Initiatives?](https://podcasters.spotify.com/pod/show/kainexus/episodes/How-Do-I-Get-Executive-Buy-In-for-Improvement-Initiatives-e35ni55) _2025-07-18 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Read the blog post You’ve identified inefficiencies. You have a clear roadmap. You know your improvement initiative can move the needle. What's next? You need executive buy-in . One of the most common challenges for CI and OpEx leaders is getting senior leadership to engage, support, and actively champion improvement work. It's not that leaders don't care about the performance of CI and OpEx… [Listen](https://anchor.fm/s/af4aa24/podcast/play/105678437/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-6-18%2F634574ae-6238-75a7-6393-b8a3d3aecf78.mp3) ## [6 Steps to Continuous Improvement in Automotive Manufacturing](https://podcasters.spotify.com/pod/show/kainexus/episodes/6-Steps-to-Continuous-Improvement-in-Automotive-Manufacturing-e35d2mo) _2025-07-10 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ The blog post Manufacturers in the automotive sector face significant pressures today, from rising material costs and supply chain disruptions to the demand for faster production times and stricter regulatory requirements. Achieving continuous quality improvement (CQI) remains critical, as it not only enhances product consistency and drives compliance but also helps manufacturers stay competitive… [Listen](https://anchor.fm/s/af4aa24/podcast/play/105334936/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-6-10%2Fbcf549c4-d199-b3ce-27bf-d702d2503fd2.mp3) ## [What Your C-Suite Wants From Your Improvement Program (But Hasn’t Said)](https://podcasters.spotify.com/pod/show/kainexus/episodes/What-Your-C-Suite-Wants-From-Your-Improvement-Program-But-Hasnt-Said-e34ospv) _2025-06-26 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Link to the blog post If you’re a CI leader, you’ve likely experienced the paradox: you’re driving improvements across the organization, but your executive team still sees your program as “supporting work” and not strategic work. You may hear positive feedback, even encouragement. But behind closed doors, your program is being measured against a different standard. The good news? The C-suite isn’t… [Listen](https://anchor.fm/s/af4aa24/podcast/play/104673535/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-5-26%2F1c9b26a4-96aa-589d-20b2-444a630d76e2.mp3) ## [Reach prospects with real signals (Sponsored)](https://crawlproof.com/a/wV0WhPB8zxj0) _2025-06-26 · **Sponsored**_ Find prospects talking about your problem and get context-backed moments to engage ## [Breaking Through Cultural Friction: The Role of Respect for People (Strengthening Culture for Sustainable Performance)](https://podcasters.spotify.com/pod/show/kainexus/episodes/Breaking-Through-Cultural-Friction-The-Role-of-Respect-for-People-Strengthening-Culture-for-Sustainable-Performance-e342o1t) _2025-06-10 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ A webinar presented by Scott Gauvin, CEO of Macresco Consulting and the Co-founder of the Respect for People Roadmap Video, slides, and more Learning objectives: Identify the hidden barriers that prevent Lean from gaining traction—and discover practical strategies to overcome them Learn the nine behaviors leaders and employees can adopt to build a culture of continuous improvement Gain strategic… [Listen](https://anchor.fm/s/af4aa24/podcast/play/103947773/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-5-10%2Fb87c0775-3777-dcbb-aa99-992ff82ba60a.mp3) ## [What do Crayola, the NFL, MIT, the Pope, and Red Eyes all have in common?](https://leanwhiskey.podbean.com/e/lean-coffee-talk-3-draft/) _2025-05-23 · Lean Coffee Talk (formerly known as Lean Whiskey)_ In Season 2, Episode 3, Mark Graban and Jamie Flinchbaugh both share specific episodes of their other podcasts. Jamie shares his People Solve Problems episode featuring Crayola CEO Pete Ruggiero, and Mark shares a repeat guest for My Favorite Mistake with NFL Players Association Dr. Thom Mayer to talk about the experiment of new kickoff formats and the impact (pun intended) on concussions. We then… [Listen](https://mcdn.podbean.com/mf/web/55tj7xkif5pyzje5/_Lean_Coffee_Talk_Episode_Templatebdo2g.mp3) ## [Australia, New Coke, Boeing, and the Future of Manufacturing in America](https://leanwhiskey.podbean.com/e/australia-new-coke-boeing-and-the-future-of-manufacturing-in-america/) _2025-05-02 · Lean Coffee Talk (formerly known as Lean Whiskey)_ In Season 2, Episode 2, Mark Graban and Jamie Flinchbaugh begin with Mark sharing about his Australia and New Zealand workshop tour with the Association for Manufacturing Excellence. Even koalas find their way into the conversation. Episode page with videos and more We then shift to our coffee selection of the day - pour overs. This old school method has found a resurgence not for being… [Listen](https://mcdn.podbean.com/mf/web/vw5x8g4eqty49w3u/_Lean_Coffee_Talk_Episode_Templatebbclu.mp3) ## [Ask the CEO: Bill Canady on Profitable Growth, 80/20 Leadership & Lean Culture](https://podcasters.spotify.com/pod/show/kainexus/episodes/Ask-the-CEO-Bill-Canady-on-Profitable-Growth--8020-Leadership--Lean-Culture-e31tmh2) _2025-04-23 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ In this special episode, I'm joined by Bill Canady , CEO of Arrowhead Engineered Products and Chairman of OTC Industrial Technologies. Bill has spent over 30 years leading companies to profitable growth, building what he calls the “Profitable Growth Operating System.” He’s also the author of The 80/20 CEO , with a second book, From Panic to Profit , on the way soon. We recorded this live as part… [Listen](https://anchor.fm/s/af4aa24/podcast/play/101685218/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-3-23%2F21d6a851-b795-f67c-945f-ce743b9a05bd.mp3) ## [\[Webinar\] Driving a Culture of Accountability: Transforming Patient Safety with KaiNexus](https://podcasters.spotify.com/pod/show/kainexus/episodes/Webinar-Driving-a-Culture-of-Accountability-Transforming-Patient-Safety-with-KaiNexus-e31j4c8) _2025-04-15 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Watch the recording Presented by Lindsey Booty, RN, BS, CNOR, is the Supervisor of Performance Improvement Christopher Thomas, MD, is an Assistant Professor of Clinical Medicine at LSUHSC and Chief Quality Officer LeaAnn Teague, MBA, MT(ASCP), SBB, PMP, is Sr. Director of Performance Improvement from Our Lady of the Lake Regional Medical Center In many hospitals, the process of recording,… [Listen](https://anchor.fm/s/af4aa24/podcast/play/101338952/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-3-15%2F85f93aec-457b-ae56-bc48-4d2f44c54a21.mp3) ## [Preview: Driving a Culture of Accountability: Transforming Patient Safety with KaiNexus and Our Lady of the Lake](https://podcasters.spotify.com/pod/show/kainexus/episodes/Preview-Driving-a-Culture-of-Accountability-Transforming-Patient-Safety-with-KaiNexus-and-Our-Lady-of-the-Lake-e3193od) _2025-04-08 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ In this special preview episode, Mark Graban is joined by Lindsey Booty, Supervisor of Performance Improvement at Our Lady of the Lake Regional Medical Center in Baton Rouge, Louisiana. Register for the webinar Lindsey shares how their team has built a culture of high reliability and accountability by combining weekly patient safety rounding with the powerful capabilities of KaiNexus—including… [Listen](https://anchor.fm/s/af4aa24/podcast/play/101010637/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-3-8%2F91a6528f-84e2-42c2-8560-81b66248a964.mp3) ## [How Continuous Improvement Powers Operational Excellence in Healthcare](https://podcasters.spotify.com/pod/show/kainexus/episodes/How-Continuous-Improvement-Powers-Operational-Excellence-in-Healthcare-e2vqeng) _2025-03-25 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Read the blog post In this episode, we explore how continuous improvement serves as a key pillar within a broader operational excellence strategy in healthcare. While many organizations strive to enhance quality and efficiency, real progress happens when continuous improvement is not treated as an isolated initiative but as an embedded practice within a structured system. Operational excellence… [Listen](https://anchor.fm/s/af4aa24/podcast/play/99481776/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-2-6%2F1bacd534-6b9a-e43a-35dd-7fb4d2c84223.mp3) ## [Lean Transformation Summit Highlights & Checklist Best Practices with Greg Jacobson & Mark Graban](https://podcasters.spotify.com/pod/show/kainexus/episodes/Lean-Transformation-Summit-Highlights--Checklist-Best-Practices-with-Greg-Jacobson--Mark-Graban-e301b0p) _2025-03-18 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Join Mark Graban and Greg Jacobson, CEO & Co-Founder of KaiNexus, as they explore the intersection of continuous improvement, checklist best practices, and the power of habit science. In this engaging episode of the KaiNexus Continuous Improvement Podcast, the duo discusses:Checklist Strategies: How simple cues and error-proofing techniques keep processes on track—whether in a live webinar,… [Listen](https://anchor.fm/s/af4aa24/podcast/play/99707353/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-2-11%2Fc50ebe7f-a929-00b2-c6cb-e5e1dd9cd31d.mp3) ## [Starbucks, Honeywell, Tariffs, and Toyota](https://leanwhiskey.podbean.com/e/lean-coffee-talk-1/) _2025-03-14 · Lean Coffee Talk (formerly known as Lean Whiskey)_ We would have called this Episode 51 of the Lean Whiskey podcast with Jamie Flinchbaugh and Mark Graban . Episode page with video and more Lean Whiskey is transitioning to a new brand, Lean Coffee Talk , so stay tuned for more episodes from Mark and Jamie. We're also calling this Episode #1 of Season 2 of the podcast series. If you're subscribed, the podcast logo will change but the feed will… [Listen](https://mcdn.podbean.com/mf/web/b4syws88cw82tfp7/_Lean_Coffee_Talk_Episode_Template8kb21.mp3) ## [The Evolving Role of Leadership in Operational Excellence - A Chat with Jeff Roussel, KaiNexus Chief Revenue Officer](https://podcasters.spotify.com/pod/show/kainexus/episodes/The-Evolving-Role-of-Leadership-in-Operational-Excellence---A-Chat-with-Jeff-Roussel--KaiNexus-Chief-Revenue-Officer-e2vlfvs) _2025-03-11 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Join Mark Graban on the KaiNexus Continuous Improvement podcast as he sits down with Jeff Roussel, KaiNexus’ Chief Revenue Officer, to explore the evolving role of sales, marketing, and leadership in driving continuous improvement and operational excellence within organizations. In This Episode, You’ll Learn: Career Evolution & Leadership: Jeff reflects on his 11-year journey at KaiNexus—from a… [Listen](https://anchor.fm/s/af4aa24/podcast/play/99319228/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-2-3%2Ff434fcde-57d2-fdb6-1435-e0226d63cd4c.mp3) ## [Webinar: What PE Teachers and PEX Professionals Have in Common - Coaching, Leading, Teams](https://podcasters.spotify.com/pod/show/kainexus/episodes/Webinar-What-PE-Teachers-and-PEX-Professionals-Have-in-Common---Coaching--Leading--Teams-e2voku5) _2025-03-05 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Watch the recording Presented by Shawna Forst, Performance Excellence, Quality & Risk Coordinator at MercyOne Newton Medical Center What do physical education teachers and performance excellence professionals have in common? More than you think! This session will feature one former P.E. Teacher's perspective on the similarities between coaching kids and leading quality and improvement efforts in… [Listen](https://anchor.fm/s/af4aa24/podcast/play/99422597/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-2-5%2F1224965a-f54d-d0c3-a769-f7ed1e53abd8.mp3) ## [What PE Teachers and PEX Professionals Have in Common - Webinar Preview via KaiNexus](https://podcasters.spotify.com/pod/show/kainexus/episodes/What-PE-Teachers-and-PEX-Professionals-Have-in-Common---Webinar-Preview-via-KaiNexus-e2vmvlk) _2025-03-04 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Register to view the webinar (live or the recording) Welcome to another engaging episode of the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban. In this session, we present a sneak peek into our upcoming webinar featuring Shawna Forst, a former Physical Education teacher turned Process Excellence professional. The webinar, scheduled for March 5th at 1:00 PM Eastern, will explore the… [Listen](https://anchor.fm/s/af4aa24/podcast/play/99368052/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-2-4%2F41e5d616-055b-ebf5-b3a4-8790ae04742c.mp3) ## [KaiNexicon 2025, Preview of KaiNexus User Conference with Mark Graban and Dr. Greg Jacobson](https://podcasters.spotify.com/pod/show/kainexus/episodes/KaiNexicon-2025--Preview-of-KaiNexus-User-Conference-with-Mark-Graban-and-Dr--Greg-Jacobson-e2ur8jf) _2025-02-18 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Learn more and register In this engaging episode of the KaiNexus Continuous Improvement Podcast, host Mark Graban welcomes Greg Jacobson , Co-Founder and CEO of KaiNexus, to discuss the much-anticipated KaiNexicon, the company's annual user conference. The conversation not only highlights the logistics and plans for the 2025 KaiNexicon but also dives into the essence of continuous improvement and… [Listen](https://anchor.fm/s/af4aa24/podcast/play/98459695/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-1-13%2F453b39d2-914b-e9b6-dc32-7b77e3632f63.mp3) ## [\[Webinar\] Mistake-Proofing in Action: Real-World Examples Across Industries](https://podcasters.spotify.com/pod/show/kainexus/episodes/Webinar-Mistake-Proofing-in-Action-Real-World-Examples-Across-Industries-e2uptg9) _2025-02-12 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ To view the webinar recording, for slides, and more Presented by Mark Graban Hosted by Linda Vicaro Are you looking for practical ways to eliminate errors and enhance efficiency in your organization? Join us for "Mistake-Proofing in Action: Real-World Examples Across Industries," an insightful webinar showcasing how organizations across healthcare, manufacturing, and service sectors have… [Listen](https://anchor.fm/s/af4aa24/podcast/play/98415561/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-1-12%2F1540d84a-47c5-5511-712e-83606aedc0df.mp3) ## [Preview: Mistake-Proofing in Action: Real-World Examples Across Industries](https://podcasters.spotify.com/pod/show/kainexus/episodes/Preview-Mistake-Proofing-in-Action-Real-World-Examples-Across-Industries-e2uh834) _2025-02-06 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Register for the webinar February 12 from 1:00 pm - 2:00 pm ET Presented by Mark Graban Are you looking for practical ways to eliminate errors and enhance efficiency in your organization? Join us for "Mistake-Proofing in Action: Real-World Examples Across Industries," an insightful webinar showcasing how organizations across healthcare, manufacturing, and service sectors have successfully… [Listen](https://anchor.fm/s/af4aa24/podcast/play/98131492/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-1-6%2F1dc9d1be-4d7d-6a35-a060-8405db11fdde.mp3) ## [Continuous Improvement vs. Operational Excellence: Streamlining Business Operations](https://podcasters.spotify.com/pod/show/kainexus/episodes/Continuous-Improvement-vs--Operational-Excellence-Streamlining-Business-Operations-e2s8gbt) _2024-12-17 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Read the blog post We are often asked if continuous improvement and operational excellence are the same. They are not, but they are closely related. Continuous improvement involves constantly improving your business processes to reduce waste, cut costs, improve quality, and maximize human potential. It focuses on making each existing process perfect. Operational excellence goes further. It… [Listen](https://anchor.fm/s/af4aa24/podcast/play/95747901/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2024-11-12%2F7d43729d-08ec-577c-4b1b-b59743d0f5b1.mp3) ## [15 Benefits of Standard Work](https://podcasters.spotify.com/pod/show/kainexus/episodes/15-Benefits-of-Standard-Work-e2s8en7) _2024-12-12 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Read the blog post Taiichi Ohno, the father of the Toyota Production System, once said, “Without Standard Work, there is no Kaizen.” That’s a pretty bold statement, but when you think about the continuous improvement cycle, it makes a lot of sense. How can you move from the current state to the desired state if the current state is a moving target? Standard Work , which documents the current best… [Listen](https://anchor.fm/s/af4aa24/podcast/play/95746215/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2024-11-12%2F3dda4105-1bb5-7404-0949-ad067c691629.mp3) ## [\[Webinar\] Creating Leader Standard Work (LSW) Across a Distributed Business Model](https://podcasters.spotify.com/pod/show/kainexus/episodes/Webinar-Creating-Leader-Standard-Work-LSW-Across-a-Distributed-Business-Model-e2r7i7v) _2024-11-19 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Presented by Brent Loescher on Nov 19, 2024 Get slides and more TKMG Academy An exploration of implementing LSW throughout Sperber Companies, a distributed Landscape Maintenance business made up of organically-grown business and M&A (read multiple cultures). Covering everything from embracing current cultures, developing an organizational culture with a common language, level setting business… [Listen](https://anchor.fm/s/af4aa24/podcast/play/94668479/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2024-10-19%2F9a66ab95-a312-930d-f756-ce95a1002906.mp3) ## [Elevate Excellence: Unveiling 9 Quality Improvement Techniques](https://podcasters.spotify.com/pod/show/kainexus/episodes/Elevate-Excellence-Unveiling-9-Quality-Improvement-Techniques-e2q268v) _2024-11-12 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Read the blog post I often find myself falling into the common trap of believing that if something is worthwhile, it is necessarily difficult. I think we all expect that valuable things are hard. The truth is, however, that sometimes the most effective and impactful things we can do are really quite simple. When it comes to continuous quality improvement, this is absolutely the case. Here are 9… [Listen](https://anchor.fm/s/af4aa24/podcast/play/93443807/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2024-9-23%2F3dd19d30-0564-ca99-e258-49d2a8b83e09.mp3) ## [\[Preview\] Creating Leader Standard Work (LSW) Across a Distributed Business Model](https://podcasters.spotify.com/pod/show/kainexus/episodes/Preview-Creating-Leader-Standard-Work-LSW-Across-a-Distributed-Business-Model-e2qbthn) _2024-11-07 · KaiNexus · KaiNexus: Continuous Improvement, Leadership, and More_ Mark Graban, from KaiNexus, chats with Brent Loescher about his upcoming webinar: It will be presented live on November 19 from 1:00 pm - 2:00 pm ET Register here An exploration of implementing LSW throughout Sperber Companies, a distributed Landscape Maintenance business made up of organically-grown business and M&A (read multiple cultures). Covering everything from embracing current cultures,… [Listen](https://anchor.fm/s/af4aa24/podcast/play/93762551/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2024-9-30%2F092c5960-cf31-15d9-3722-513b4f1ff90c.mp3)