Why leaders often disappoint us

There&rsquo;s an old saying about not meeting your heroes. In practice, leaders tend to confirm this over time. This is true across domains, and it&rsquo;s rarely a single gaffe that does it. The interesting question is why the disappointment usually takes the same shape. Disappointment does not always show up in the form of a bad conversation. Often there isn&rsquo;t any conversation at all, at…