Synchrony Adopts AI for Seamless Checkout with ChatGPT

Synchrony Financial (SYF) said Monday it will embed OpenAI models into its consumer portals and launch a ChatGPT plugin, a move designed to keep its roughly 70 million cardholders relevant as AI agents reshape online shopping. For SYF shareholders, the deal signals a strategic pivot toward AI-native commerce at a moment when card issuers risk […]