Interview: PMI’s Mami Sakamaki on taking Global Travel Retail beyond the transaction

As PMI’s smoke-free business continues to gain momentum and IQOS increases its share across Global Travel Retail, Smoke-Free Product Director Mami Sakamaki explains how AI, closer industry collaboration and a more personalised, multi-category approach could reshape the traveller journey. The post Interview: PMI’s Mami Sakamaki on taking Global Travel Retail beyond the transaction appeared first on…