314. Rethinks: Turn Tension Into Trust

"The first negotiation is actually a negotiation I have with myself about my own story." Before you can have hard conversations with others, you need to have an honest conversation with yourself. That's the counterintuitive advice from Sheila Heen , a Harvard Law School lecturer and co-author of Difficult Conversations: How to Discuss What Matters Most , who says our own internal narratives often…