Inconvenient Truths: how culture, assumptions, and standardization thwart change and new ideas, by Sharon-Drew Morgen

Salespeople know the likelihood of closing a sale is small (less than 5%). Leaders understand the prospect of avoiding resistance during a project is unlikely (a 97% fail rate). Doctors realize the chances of patients following their suggestions are low (95% don’t follow doctor’s orders). Trainers are aware there’s a high probability (80-90%) their audience … Inconvenient Truths: how culture,…