SMME #493 You Can't Be the CEO and Stay in the Treatment Room

Most spa owners who come to us aren't failing. They're educated, driven, clinically excellent, and completely exhausted, not because something is wrong with them, but because their business was built to need them in the room, doing the work, all the time. That is a structure problem, not a discipline problem. In this episode, Daniela speaks to two groups at once: the spa owner in the thick of a…