95: Ep 095 - Engagement as a Leadership System- Managers as Everyday Shapers of Employee Experience

Welcome to SHRM Global Radio, I’m your host Neerja, and today we’re diving into one of the most talked about, surveyed, analyzed, and occasionally misunderstood, words in the workplace - employee engagement. Employee engagement is that magical metric that shows up in board decks and makes leaders lean forward and say, “ Why did we drop three points in Q3? ” The one that somehow turns into an…