“From Incident to Insight - Learning Lessons in Emergency Services” - Brett Stephens - Influence Me Podcast - Season 3 - Episode 7

I recently joined Brett Stephens from 660 Productions for a timely discussion on lessons learnt in emergency services, and why organisational memory matters. We discussed why it is critical that emergency services organisations do more than simply review past incidents, and it's got to be more than just releasing a Safety Bulletin. The real value comes from capturing the lessons, reinforcing good…