UK Customer Focus Summit 2026 | Robbie Hunter-Paul, Remain Strong - Engaging people to drive better outcomes

People remain at the heart of successful customer engagement. In the closing session of the UK Customer Focus Summit 2026, Robbie Hunter-Paul (Founder of Remain Strong) explores how behavioural science, wellbeing and resilience can support better outcomes for both employees and customers. Drawing on his experience as a performance coach and mental health advocate, Robbie shares practical…