187: Recognition as a Learning Tool Sarah McVanel & Lisa Anstey

Recognition is often written off as a "nice to have." In this episode, Michelle Parry-Slater speaks with Sarah McVanel, Canada's recognition expert and founder of Greatness Magnified, and Lisa Anstey, manager of Medical Device Reprocessing at Waterloo Regional Health Network, to make the case that recognition is not soft. Recognition is one of the most powerful learning and behaviour-change tools…