Ep 163: What Patients Really Want

Like it or not, dental patients are customers, and customers have demands. If the patient experience doesn't impress them, many of them will simply type "dentist near me" into Google and move on to the practice down the street. So, what do patients really want? How can dental practices deliver a world-class experience that fosters lasting patient loyalty? Dr. John Meis and Wendy Briggs are diving…