Episode 460 - Are You Losing Leads at the Contact Page?

You did the hard part. The marketing worked, the person is interested, and they're ready to reach out. Then something small gets in the way. They text and you call them back. They message a channel nobody checks. The form says "we'll be in touch," and they have no idea what that means. How people contact you is part of the customer experience, and it may be quietly costing you leads. In this…