Marriott Canceled Guest’s Prepaid Stay After Her Flight Diverted — Refused To Give Her A Receipt And Ordered Her Out

A Marriott Platinum member says severe weather diverted her flight and the AC Hotel Kansas City Plaza canceled her prepaid four-night stay and kept $596.76, while an identical amount later appeared pending. When she asked for a receipt, the front desk told her to “get the f— out”—but a hotel bartender says the viral clip omits repeated confrontations.