Aly Rustom on the unequal treatment of being Gaijin Carded for phone service at Rakuten Mobile. Anyone else?

Rustom: On July 5, 2026 my wife, and I went to change my carrier to Rakuten mobile. A week earlier in my wife had already changed to RM and the process was taking too long so I couldn’t get my carrier changed on the same day as well. Therefore, we elected to go on the 5 of July. All went well and smooth until the staff member directly asked me for my Zairyu card. I remembered last week that he…