# dealership (audio feeds) — RSS Amplifier Recent posts from the 2 feeds in the RSS Amplifier directory that cover dealership. Page: Feed: --- ## ["Absolutely Cancerous" - The Biggest Problem In Retail Auto and How To Solve It | Michael Cirillo, CEO at FlexDealer](https://podcasters.spotify.com/pod/show/dealerplaybook/episodes/Absolutely-Cancerous---The-Biggest-Problem-In-Retail-Auto-and-How-To-Solve-It--Michael-Cirillo--CEO-at-FlexDealer-e3ni8ic) _2026-08-18 · Michael Cirillo · The Dealer Playbook_ Most people assume the biggest problem in retail auto is inventory, rates, or competition. But every time I walk into a dealership, I see something else at the core of the struggle. It isn’t obvious on the surface, but you can feel it in the turnover, the burnout, the “busy but not fulfilled” pace that too many teams are stuck in. In this week’s solo episode, I share what I believe is the biggest… [Listen](https://anchor.fm/s/1094c7cb4/podcast/play/124379148/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-7-18%2F430055323-44100-2-ef6fdaed82c4b.mp3) ## [“What’s the Next Move” — How Top Car Sales People Stay Ahead of the Market | Andrea Anderson, Cadillac Sales Consultant](https://podcasters.spotify.com/pod/show/dealerplaybook/episodes/Whats-the-Next-Move--How-Top-Car-Sales-People-Stay-Ahead-of-the-Market--Andrea-Anderson--Cadillac-Sales-Consultant-e3n8477) _2026-08-11 · Michael Cirillo · The Dealer Playbook_ This week Michael talks with a Cadillac Sales Consultant at Andrews Cadillac in Brentwood, Tennessee, who spent years ranked in the top 100 nationally before ever posting online, and then built 150,000 followers in a single year without her numbers dropping. She walks through the moment she realized being good at her job wasn't enough to stay on top. She needed more people to know it. That's the… [Listen](https://anchor.fm/s/1094c7cb4/podcast/play/124047015/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-7-10%2F429600079-44100-2-fbd248f60f965.mp3) ## [Conversation Selling- Modern Auto Sales Secrets](https://podcasters.spotify.com/pod/show/allan-dabbagh/episodes/Conversation-Selling--Modern-Auto-Sales-Secrets-e3mvg71) _2026-08-04 · Allan Dabbagh · Motortrain_ This podcast offers automotive sales pros actionable frameworks to master today's buyer journey, build genuine rapport, handle objections, nail negotiation, and close deals. Host Allan Debarge shares proven word tracks and techniques for transitioning from digital research to showroom trust, and reading reading buyer cadence. [Listen](https://anchor.fm/s/ca34d1c/podcast/play/123764385/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-7-4%2F3ae34f6e-8d84-e2fe-513e-bf138f0050d7.mp3) ## [Automotive Storytelling Masterclass Guide](https://podcasters.spotify.com/pod/show/allan-dabbagh/episodes/Automotive-Storytelling-Masterclass-Guide-e3mvg5k) _2026-08-04 · Allan Dabbagh · Motortrain_ This comprehensive podcast talks about automotive professionals how to sell using storytelling. It covers the neuroscience behind stories, differentiates features, benefits, and stories, and provides frameworks like EPIC and POPP. Role-specific techniques for sales, F&I, service advisors, and BDC are included. [Listen](https://anchor.fm/s/ca34d1c/podcast/play/123764340/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-7-4%2Ff852828c-8b7c-bdaa-12f1-3598c105a43b.mp3) ## [Sales Objections: Your Gateway to Closing More Deals](https://podcasters.spotify.com/pod/show/allan-dabbagh/episodes/Sales-Objections-Your-Gateway-to-Closing-More-Deals-e3mvg2q) _2026-08-04 · Allan Dabbagh · Motortrain_ Objections signal buyer engagement, not resistance. Top sellers use five key strategies: pausing and acknowledging calmly, clarifying true concerns, applying the Feel-Felt-Found empathy method, reframing objections around buyer priorities, and responding in the buyer’s language. Mastery comes from analyzing... [Listen](https://anchor.fm/s/ca34d1c/podcast/play/123764250/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-7-4%2Ff461ec38-d40e-1826-434e-41db5e9aeca5.mp3) ## [Future-Proofing Auto Dealerships](https://podcasters.spotify.com/pod/show/allan-dabbagh/episodes/Future-Proofing-Auto-Dealerships-e3mvg1g) _2026-08-04 · Allan Dabbagh · Motortrain_ Auto dealerships face disruption from OEM direct sales and digital-first consumers. Success now requires a shift from transactional selling to retention, data-driven operations, workshop productivity, and strong branding. Key strategies include operational intelligence, scalable systems, customer-centric... [Listen](https://anchor.fm/s/ca34d1c/podcast/play/123764208/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-7-4%2F540ea7ca-2528-5973-5507-f0220202a995.mp3) ## [Building High-Performance CX Team](https://podcasters.spotify.com/pod/show/allan-dabbagh/episodes/Building-High-Performance-CX-Team-e3mvfun) _2026-08-04 · Allan Dabbagh · Motortrain_ This comprehensive podcast from MotorTrain Academy details strategies for creating a high-performance team culture in automotive service departments. It covers the business case for customer experience (CX), effective complaint handling, loyalty-building, retention strategies, and CX measurement. [Listen](https://anchor.fm/s/ca34d1c/podcast/play/123764119/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-7-4%2Feaa80a26-599f-a31b-036d-4f8825916225.mp3) ## [Next-Level AI Sales Training for Dealerships](https://podcasters.spotify.com/pod/show/allan-dabbagh/episodes/Next-Level-AI-Sales-Training-for-Dealerships-e3mvfqn) _2026-08-04 · Allan Dabbagh · Motortrain_ A new AI-powered phone roleplay system is transforming automotive sales training. Designed for dealerships and sales professionals, it allows users to practice real-life sales scenarios, handle objections, and improve techniques without needing a live partner. [Listen](https://anchor.fm/s/ca34d1c/podcast/play/123763991/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-7-4%2F413f73e5-797b-7915-f73a-423d8bc3a9b7.mp3) ## ["1.8% Of Clicks Are Paid" - The Traffic Every Dealer Is Leaving On The Table | Matt Copley, Co-Founder & CRO of Hrizn](https://podcasters.spotify.com/pod/show/dealerplaybook/episodes/1-8-Of-Clicks-Are-Paid---The-Traffic-Every-Dealer-Is-Leaving-On-The-Table--Matt-Copley--Co-Founder--CRO-of-Hrizn-e3mpc0a) _2026-08-04 · Michael Cirillo · The Dealer Playbook_ Most dealers are fighting over a sliver of traffic while the majority goes unclaimed. Matt Copley, Co-Founder, Chairman, and Chief Revenue Officer of Hrizn, joins Michael to unpack it. With over 25 years across media, adtech, and martech, including a decade working inside retail automotive itself, Matt's built a career watching how dealers show up online, and now builds the platform to fix it.… [Listen](https://anchor.fm/s/1094c7cb4/podcast/play/123563466/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-6-31%2F428945775-44100-2-d4cd12a7c3f6d.mp3) ## [“Ten Cars Does Not Work” - The Habits Behind Higher Car Sales | Raul Tomsa, Client Advisor at Motor Werks](https://podcasters.spotify.com/pod/show/dealerplaybook/episodes/Ten-Cars-Does-Not-Work---The-Habits-Behind-Higher-Car-Sales--Raul-Tomsa--Client-Advisor-at-Motor-Werks-e3mkekk) _2026-07-28 · Michael Cirillo · The Dealer Playbook_ Average production has a cost, and it usually shows up long before someone notices it in their paycheck. After 18 years in automotive retail, Raul stepped away from the general sales manager position and returned to the showroom floor as a client advisor. He wanted to reconnect with the customer experience and find out what separates someone selling ten cars a month from someone consistently… [Listen](https://anchor.fm/s/1094c7cb4/podcast/play/123402324/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-6-27%2F428726406-44100-2-95d401c56175d.mp3) ## [Realtime AI Arbitrage Terminal (Sponsored)](https://crawlproof.com/a/msc17fIIN9kO) _2026-07-28 · **Sponsored**_ Realtime auto-trading across exchanges with scored setups, backtesting, and risk controls. ## ["We Solved a Huge Problem" — How This 17-Store Group Decides What to Fix First | Gary LaDue, Marketing Dir. Modern Auto](https://podcasters.spotify.com/pod/show/dealerplaybook/episodes/We-Solved-a-Huge-Problem--How-This-17-Store-Group-Decides-What-to-Fix-First--Gary-LaDue--Marketing-Dir--Modern-Auto-e3mbm0r) _2026-07-21 · Michael Cirillo · The Dealer Playbook_ Every operator has felt it: too many fires, no clear order of attack, and the creeping sense that whatever you fix first is a guess. This episode centers on a simple decision-making framework: plot every project against how easy it is to achieve and how big the return would be, then go after the highest-value, lowest-effort work first. It's borrowed straight from corporate America, and it works… [Listen](https://anchor.fm/s/1094c7cb4/podcast/play/123114971/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-6-21%2F428337660-44100-2-b6194477dacb1.mp3) ## [“39 Cars To 62” - How A Store Fixed A Decade-long Sales Plateau In 60 Days | Jonathan Dawson, Dealer Principal at Cherokee Mitsubishi](https://podcasters.spotify.com/pod/show/dealerplaybook/episodes/39-Cars-To-62---How-A-Store-Fixed-A-Decade-long-Sales-Plateau-In-60-Days--Jonathan-Dawson--Dealer-Principal-at-Cherokee-Mitsubishi-e3m1slb) _2026-07-14 · Michael Cirillo · The Dealer Playbook_ Jonathan Dawson has spent over 20 years training dealerships as the president and founder of Sellcology and co-founder of the Pinnacle Society. A year ago, he became an owner and operator himself at Cherokee Mitsubishi. This episode centers on one story: a 10 year veteran salesperson who'd been chasing 40 cars a month for a decade, topping out at 39, and told Jonathan flatly that the only way to… [Listen](https://anchor.fm/s/1094c7cb4/podcast/play/122794091/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-6-13%2F427903079-44100-2-7f86a9caa168d.mp3) ## ["175 to 400 Cars a Month" — The Used Car Reframe That Changed Every Department | Rob Dell, VP at Bob Ruth Ford](https://podcasters.spotify.com/pod/show/dealerplaybook/episodes/175-to-400-Cars-a-Month--The-Used-Car-Reframe-That-Changed-Every-Department--Rob-Dell--VP-at-Bob-Ruth-Ford-e3lorhm) _2026-07-07 · Michael Cirillo · The Dealer Playbook_ Rob Dell runs a Ford store in a town of just 2,700 people, boxed in by a competing Ford dealer every seven miles. Instead of fighting for new car volume he could never win, he rebuilt his store around used cars, taking monthly volume from around 175 to close to 400. Rob Dell is the Vice President at Bob Ruth Ford, and he's spent almost 30 years figuring out what actually makes a dealership work.… [Listen](https://anchor.fm/s/1094c7cb4/podcast/play/122498038/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-6-7%2F427506597-44100-2-976e430e4752.mp3) ## [“My Team Will Adapt at the Drop of a Dime” — The GM Playbook for Leading When You Don’t Have All the Answers | Charlie Spradlin, GM Art Moehn Auto Group](https://podcasters.spotify.com/pod/show/dealerplaybook/episodes/My-Team-Will-Adapt-at-the-Drop-of-a-Dime--The-GM-Playbook-for-Leading-When-You-Dont-Have-All-the-Answers--Charlie-Spradlin--GM-Art-Moehn-Auto-Group-e3lfadu) _2026-06-30 · Michael Cirillo · The Dealer Playbook_ There's a moment in this conversation where Charlie Spradlin says something most GMs would never admit out loud, and it's the reason his multi-rooftop dealer group keeps adapting faster than everyone else around him. He's not running things the way you'd expect for someone breaking records the way he is. This episode gets into how he actually leads his team through constant market shifts, what's… [Listen](https://anchor.fm/s/1094c7cb4/podcast/play/122185598/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-30%2F427086634-44100-2-5ec9242ffff19.mp3) ## ["There is money to be made" — Unlocking Profit in the Used EV Market — Ryan Osten, Co-Founder & CEO at Lyteflo](https://podcasters.spotify.com/pod/show/dealerplaybook/episodes/There-is-money-to-be-made--Unlocking-Profit-in-the-Used-EV-Market--Ryan-Osten--Co-Founder--CEO-at-Lyteflo-e3l5o2k) _2026-06-23 · Michael Cirillo · The Dealer Playbook_ Is your dealership struggling to move used EVs while your competitors are banking big? It's time to stop letting inventory sit and start capitalizing on the massive opportunity in the pre-owned electric vehicle market. In this episode with Lyteflo Co-Founder and CEO Ryan Osten, you'll discover: Why used EVs are consistently delivering up to $5,000 in total gross profit per unit. The critical… [Listen](https://anchor.fm/s/1094c7cb4/podcast/play/121871892/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-23%2F426666149-44100-2-9a030d9d5a94e.mp3) ## ["The middle ground" — How Smart Dealers Use AI Beyond Hype or Fear | Michael Cirillo, CEO at FlexDealer](https://podcasters.spotify.com/pod/show/dealerplaybook/episodes/The-middle-ground--How-Smart-Dealers-Use-AI-Beyond-Hype-or-Fear--Michael-Cirillo--CEO-at-FlexDealer-e3krsbp) _2026-06-16 · Michael Cirillo · The Dealer Playbook_ Are the "AI zealots" and "AI doomsayers" clouding your judgment about what artificial intelligence actually means for your automotive retail business? It’s time to move beyond the hype and fear and discover the practical, actionable ways AI can elevate your dealership and refocus your team on what truly matters: human connection. What you will get from this episode: - Understand how AI can free up… [Listen](https://anchor.fm/s/1094c7cb4/podcast/play/121548601/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-16%2F426234878-44100-2-a97e47c228461.mp3) ## [Mastering Trade-In Valuation Presentation](https://podcasters.spotify.com/pod/show/allan-dabbagh/episodes/Mastering-Trade-In-Valuation-Presentation-e4uiku) _2026-04-30 · Allan Dabbagh · Motortrain_ This Motortrain podcast covers the crucial moment of presenting trade-in valuations to customers. It emphasizes building rapport, starting with a lower initial figure for negotiation room, and managing customer reactions effectively. Salespeople are advised to avoid definitive numbers upfront, use market data as a closing tool, and always tailor their approach based on the customer relationship to… [Listen](https://anchor.fm/s/ca34d1c/podcast/play/4196446/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-3-30%2F5405a528-2d54-b979-224a-991781069322.mp3) ## [Phone-Ins Vs Walk-Ins](https://podcasters.spotify.com/pod/show/allan-dabbagh/episodes/Phone-Ins-Vs-Walk-Ins-e56s0s) _2026-03-11 · Allan Dabbagh · Motortrain_ Discover how the way customers first contact your dealership—by phone or in person—directly impacts closing rates. Learn the psychology behind each approach, why phone inquiries convert at nearly double the rate of walk-ins, and how to tailor your tactics. Master the essentials: focus on price, availability, and setting appointments. Emphasize empathy, not just scripts, and track your conversion… [Listen](https://anchor.fm/s/ca34d1c/podcast/play/4468188/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-2-11%2Fe4713116-cfa9-9854-5b6c-d690291c435b.mp3) ## [Transforming Managers into Coaches for Success](https://podcasters.spotify.com/pod/show/allan-dabbagh/episodes/Transforming-Managers-into-Coaches-for-Success-e3ft3pa) _2026-03-03 · Allan Dabbagh · Motortrain_ Success in the automobile business depends on hiring the right people and coaching them daily. By redefining managers as coaches—each wearing a symbolic whistle—the company emphasizes ongoing recruitment, training, and personal responsibility for employee growth. This unique culture shift fosters accountability and continuous improvement, setting the organization apart from competitors. [Listen](https://anchor.fm/s/ca34d1c/podcast/play/116346090/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-2-3%2F0d041988-5bed-b5be-5152-4a007f4eb99c.mp3) ## [Refer a Friend, Earn Rewards (Sponsored)](https://crawlproof.com/a/LPYqNmVOJYKy) _2026-03-03 · **Sponsored**_ Earn rewards when friends get the Graphite Business Card through your referral. ## [Mastering Scripts and Dialogues in Car Sales](https://podcasters.spotify.com/pod/show/allan-dabbagh/episodes/Mastering-Scripts-and-Dialogues-in-Car-Sales-e523ms) _2026-02-25 · Allan Dabbagh · Motortrain_ This podcast highlights the importance of using scripts and dialogues in car sales, emphasizing natural, empathetic communication over robotic interactions. It covers essentials for phone inquiries, trade-in presentations, and meet-and- [Listen](https://anchor.fm/s/ca34d1c/podcast/play/4312220/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-1-25%2F915e91ee-f344-2e26-3968-bc561ec32c5b.mp3)