38. The Fireplace Episode: How Sales is Evolving in 2025

Ben and I are renovating our home, and part of that includes picking out a fireplace (hurray!). We thought it would be simple—walk into a store, pick one out, order. But instead, we had three wildly different experiences. And by the end, I realized this had everything to do with what’s working in sales right now in 2025. Quick summary: Store #1: all the friendly chit-chat, but we left without…