# cpcu (audio feeds) — RSS Amplifier Recent posts from the 1 feeds in the RSS Amplifier directory that cover cpcu. Page: Feed: --- ## [Storytelling as an Insurance Career Tool with Rena Strohmeier](https://cpcusociety.libsyn.com/storytelling-as-an-insurance-career-tool-with-rena-strohmeier) _2026-08-12 · IN-the-Know_ Rena Strohmeier is the Underwriting Manager at Wawanesa Insurance and a San Diego State University faculty lecturer, teaching insurance and risk management classes. She is a member of the Executive and Leadership Council of the CPCU Society, and holds CPCU, AIC, and AINS designations. Here, she joins Chris Hampshire on In The Know for a conversation about working for a California-only insurer,… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Rena_V2.mp3?dest-id=2168714) ## [AI in Insurance and the Power of People with Lou Bonanno](https://cpcusociety.libsyn.com/ai-in-insurance-and-the-power-of-people-with-lou-bonanno) _2026-07-29 · IN-the-Know_ Lou Bonanno is the AVP of Property Underwriting at Arch Insurance Group, where he is responsible for portfolio management and analysis, program data feeds, corporate and business unit reporting. He also serves as the business unit representative to the Data Transformation Team. He has held positions in claims, premium audit, accounting, consulting, and ceded reinsurance. Lou is an active volunteer… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_147_V1.mp3?dest-id=2168714) ## [Training Insurance Pros in an AI Age with Ruth Phillips](https://cpcusociety.libsyn.com/training-insurance-pros-in-an-ai-age-with-ruth-phillips) _2026-07-15 · IN-the-Know_ Ruth Phillips is a Learning and Development Specialist with Higginbotham, where she develops and delivers training programs that help insurance professionals build technical expertise and advance their careers. She holds a Master's degree in Adult Education and has earned 17 insurance and professional development designations, including the CPCU and Insurance Training Professional (ITP)… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_146.mp3?dest-id=2168714) ## [Special Episode: Ask the Expert: All About Space Insurance with Richard Parker](https://cpcusociety.libsyn.com/special-episode-ask-the-expert-all-about-space-insurance-with-richard-parker) _2026-07-01 · IN-the-Know_ Richard Parker is the Chairman at Applied Underwriters Aerospace, LLC, where he runs the space team. He recently joined Chris Hampshire for a special episode of In the Know: Ask the Expert, which features their conversation about the structure of space insurance, recent explosions, the typical claims process, and a host of other questions from a live audience. Key Takeaways ● The structure of… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_145_V1.mp3?dest-id=2168714) ## [AI, Data, and the Future of Claims with Joe Powell](https://cpcusociety.libsyn.com/ai-data-and-the-future-of-claims-with-joe-powell) _2026-06-17 · IN-the-Know_ Joe Powell is the Chief Digital Officer at Gallagher Bassett, where he oversees Data, Analytics, and Product Innovation functions. He previously served as a management consultant at Bain & Company, and holds a Bachelor of Science and a Master of Science in Management Information Systems from the Kelley School of Business at Indiana University. This episode of In the Know was recorded live at RIMS… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_144.mp3?dest-id=2168714) ## [How AI Is Changing the Casualty Insurance Game with Jayson Taylor](https://cpcusociety.libsyn.com/how-ai-is-changing-the-casualty-insurance-game-with-jayson-taylor) _2026-06-03 · IN-the-Know_ Jayson Taylor is the Head of Casualty at MSIG USA. He previously served as Head of Excess Casualty for Argo Group and has held actuarial roles responsible for workers' compensation, warranty, property, and liability lines with QBE North America, Wells Fargo, and EMPLOYERS. He earned a B.A. in Business Administration from the University of Florida. This episode of In the Know was recorded live at… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_143.mp3?dest-id=2168714) ## [Insurance Leadership and the Power of Culture with Pat Gallagher](https://cpcusociety.libsyn.com/insurance-leadership-and-the-power-of-culture-with-pat-gallagher) _2026-05-20 · IN-the-Know_ J. Patrick Gallagher, Jr., is the Chairman of the Board and Chief Executive Officer at Gallagher. He began his career as an intern in 1972, worked his way to Chief Executive Officer, and, in 2006, was appointed Chairman of the Board. In 2003, Mr. Gallagher joined the board of trustees of The Institutes. In this episode of In the Know, Chris Hampshire and Pat discuss his successful career, his… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_142.mp3?dest-id=2168714) ## [Change Management and Innovation in Insurance with Lindsy Graichen Hudnall](https://cpcusociety.libsyn.com/change-management-and-innovation-in-insurance-with-lindsy-graichen-hudnall) _2026-05-06 · IN-the-Know_ Lindsy Graichen Hudnall, CPCU, AIDA, AU-M, AINS, LSSBB, is a process improvement expert currently serving as VP Strategic Operating Model & Execution Lead at Chubb. With a background in mathematics, analytics, and underwriting, she leads change management, driving operational efficiency and growth. In this episode of In the Know , Chris Hampshire and Lindsy discuss process improvements and making… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_141.mp3?dest-id=2168714) ## [Navigating Reinsurance Markets Around the World with Bryan Fuller](https://cpcusociety.libsyn.com/navigating-reinsurance-markets-around-the-world-with-bryan-fuller) _2026-04-22 · IN-the-Know_ Fuller Consulting Principal Bryan Fuller is a reinsurance and insurance regulatory consultant with more than 30 years of specialized experience for U.S. insurance regulators and international financial institutions. He holds a BS in International Economics from Georgetown University and professional designations as a Chartered Property Casualty Underwriter (CPCU), Associate in Reinsurance (ARe),… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_140.mp3?dest-id=2168714) ## [Surplus Lines Decoded with Glenn Leung](https://cpcusociety.libsyn.com/surplus-lines-decoded-with-glenn-leung) _2026-04-08 · IN-the-Know_ Glenn Leung is the Vice President of the Surplus Line Association of California (SLA), which serves as the statutory surplus line advisory organization of the California Department of Insurance. Glenn leads a team focused on analyzing the financial solvency of nonadmitted insurers in California, and his team reviews 150 U.S. and Alien insurers that write more than $20 billion of premium each year.… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_139.mp3?dest-id=2168714) ## [Know before it drops (Sponsored)](https://crawlproof.com/a/sUPYxROOzFQB) _2026-04-08 · **Sponsored**_ Follow a show, artist, genre or rocket and get notified before release ## [The Data Behind Insurance's Retirement Wave with Matt Rigsby](https://cpcusociety.libsyn.com/the-data-behind-insurances-retirement-wave-with-matt-rigsby) _2026-03-25 · IN-the-Know_ The Data Behind Insurance's Retirement Wave with Matt Rigsby Description: Matthew Rigsby is a Principal Researcher for Enterprise Research at The Institutes, where he supports education and professional development through market research and business intelligence projects. His recent work includes a white paper called "Talent Transformation: Key Metrics for the Insurance Workforce," which… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_138.mp3?dest-id=2168714) ## [The Evolution of Premium Audit with Lindsey Archila](https://cpcusociety.libsyn.com/the-evolution-of-premium-audit-with-lindsey-archila) _2026-03-11 · IN-the-Know_ Lindsey Archila is the Director of Premium Audit at MEMIC. Her 20-year career in the premium audit world began as a field auditor, and she now leads a team of field auditors and audit analysts. She is an a uthentic, people-centered director with deep experience in Premium Audit, P&C Insurance, Talent, DEI, Operations, and Project & People Management. In this episode of In the Know , Chris… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_137_V2.mp3?dest-id=2168714) ## [From NFL Lineman to Insurance COO with Joe Valerio](https://cpcusociety.libsyn.com/from-nfl-lineman-to-insurance-coo-with-joe-valerio) _2026-02-25 · IN-the-Know_ Former Kansas City Chiefs lineman Joe Valerio is the Chief Operating Officer for The Baldwin Group's Insurance Advisory Solutions (IAS) segment. Most recently, Mr. Valerio served as Division Leader, Western Division, for World Insurance Associates, LLC, where he drove revenue growth and margin expansion through disciplined sales execution and operational excellence across 27 offices across 13… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_136_V1.mp3?dest-id=2168714) ## [Skills for the Future of Insurance with Diane Hanlon](https://cpcusociety.libsyn.com/skills-for-the-future-of-insurance-with-diane-hanlon) _2026-02-11 · IN-the-Know_ Diane Hanlon serves as Head of Sales and Market Development at The Institutes. With more than 23 years of experience in Fortune 500 B2B sales, account management, and contract management, Diane brings deep expertise in business development and client relationship management. Before joining The Institutes, she held senior sales leadership roles at On Call International, a Tokio Marine HCC company,… [Listen](https://traffic.libsyn.com/secure/cpcusociety/DIANE_ITK.mp3?dest-id=2168714) ## [50 Years in Insurance with Betsey Brewer](https://cpcusociety.libsyn.com/50-years-in-insurance-with-betsey-brewer) _2026-01-28 · IN-the-Know_ Betsy Brewer is a founding member of the USC Marshall School, Peter Arkley Risk Management Institute. She serves on the Nominating Committee and is past global president of the CPCU Society and of Independent Agents & Brokers of California-Los Angeles. For her service to the risk management and insurance industry, she received the California Ramsden-Sullivan Award. In this episode of In the Know ,… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_134_V1.mp3?dest-id=2168714) ## [Developing an Emerging Insurance Market with Paul Dumitru](https://cpcusociety.libsyn.com/developing-an-emerging-insurance-market-with-paul-dumitru) _2026-01-14 · IN-the-Know_ Paul Dumitru is an Insurance Specialist at the Financial Supervisory Authority of Romania, President of the CPCU Romanian Chapter, and 2025 CPCU Society International Ambassador, where he will represent the CPCU Society and continue fostering international connections and awareness of the CPCU designation and the CPCU Society. A CPCU Society member since 2013, Paul earned his CPCU designation in… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep133.mp3?dest-id=2168714) ## [Strategic Operations Support in Modern Insurance with Brian Schmidt](https://cpcusociety.libsyn.com/strategic-operations-support-in-modern-insurance-with-brian-schmidt) _2025-12-17 · IN-the-Know_ Brian Schmidt is a senior insurance executive with more than two decades of experience across primary insurance, reinsurance, data and analytics, and consulting. At Xceedance, Brian leads the Strategic Accounts division as Senior Vice President and Business Leader, overseeing global teams that deliver operational excellence across the insurance policy lifecycle. Brian holds several industry… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep132.mp3?dest-id=2168714) ## [The Go-Getter Mindset with Janice Romero](https://cpcusociety.libsyn.com/the-go-getter-mindset-with-janice-romero) _2025-12-03 · IN-the-Know_ Janice Romero is Home Office Manager at ICW Group Insurance Companies and the CPCU Society's inaugural Go-Getter of the Year Award winner. This new award recognizes a CPCU Society member whose professional growth and active engagement best exemplify the spirit of the organization. With over three decades in workers' compensation underwriting, Janice has witnessed the insurance industry's… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep131.mp3?dest-id=2168714) ## [From Panic to Purpose in a Changing Industry with Amy Waninger](https://cpcusociety.libsyn.com/from-panic-to-purpose-in-a-changing-industry-with-amy-waninger) _2025-11-19 · IN-the-Know_ Amy Waninger is the Founder & CEO of Lead at Any Level, where she helps organizations transform their STEM professionals from reclusive nerds into inclusive leaders. Amy offers assessments, advisory services, and training on essential skills for inclusive leaders. She is the author of eight books, including Network Beyond Bias: Making Diversity a Competitive Advantage for Your Career. Amy spent… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep130.mp3?dest-id=2168714) ## [Innovation and Ecosystems in Insurance with Rose Hall](https://cpcusociety.libsyn.com/innovation-and-ecosystems-in-insurance-with-rose-hall) _2025-10-22 · IN-the-Know_ Rose Hall is a visionary innovation strategist and risk management expert with 25 years of experience. She leverages innovation to solve complex business problems and create unique growth opportunities at the intersection of technology and risk. Her unique expertise spans the insurance, construction, and technology industries, and was cultivated in senior leader roles at global organizations such… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep129.mp3?dest-id=2168714) ## [Trade Smarter With IBKR (Sponsored)](https://crawlproof.com/a/ziOZLSpvEggz) _2025-10-22 · **Sponsored**_ Join Interactive Brokers through a referral and start investing with low-cost global access. ## [The Changing World of Workers' Compensation with Mark Walls](https://cpcusociety.libsyn.com/the-changing-world-of-workers-compensation-with-mark-walls) _2025-10-08 · IN-the-Know_ Mark Walls is the Chief Marketing Officer at Safety National, a multi-line specialty insurance and reinsurance carrier and member of the Tokio Marine Group. With over 30 years of workers' compensation and risk management experience, Mark's career spans claims management, client engagement, strategic analysis, and market research. He previously served as VP Client Engagement at Safety National and… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep128.mp3?dest-id=2168714) ## [The Evolution of the Legacy Sector with Katie Reynolds](https://cpcusociety.libsyn.com/the-evolution-of-the-legacy-sector-with-katie-reynolds) _2025-09-24 · IN-the-Know_ Katie Reynolds is the Executive Director of AIRROC, the Association of Insurance and Reinsurance Run-Off Companies, the only U.S. nonprofit dedicated to promoting the interests of the legacy insurance and reinsurance community. She brings nearly a decade of experience in the legacy sector from claims leadership roles at RiverStone and The Hartford. An active AIRROC member since 2020, Katie has… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep127.mp3?dest-id=2168714) ## [Removing Friction for Growth in Wholesale Specialty with Leah Ohodnicki](https://cpcusociety.libsyn.com/removing-friction-for-growth-in-wholesale-specialty-with-leah-ohodnicki) _2025-09-10 · IN-the-Know_ This episode of In The Know features host Chris Hampshire and Leah Ohodnicki, Executive Vice President of Carrier Relations at RT Specialty. Leah leads strategic initiatives to strengthen trading partnerships and drive growth across the wholesale insurance landscape, and brings two decades of experience spanning retail brokerage, E&S carriers, MGUs, and program business. Leah began her career at… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep126.mp3?dest-id=2168714) ## [Flipping the Script on Host Chris Hampshire](https://cpcusociety.libsyn.com/flipping-the-script-on-host-chris-hampshire) _2025-08-27 · IN-the-Know_ In this special episode of In The Know, our podcast host Chris Hampshire takes on the role of guest when he is interviewed by Spenser Villwock, Executive Director of the CPCU Society and President of Associations at The Institutes. Chris works with leading P&C carriers and program administrators to design impactful claims management programs as a Vice President of Sales in Gallagher Bassett's… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep125_v2.mp3?dest-id=2168714) ## [Building a Culture of Innovation with Rob Galbraith](https://cpcusociety.libsyn.com/building-a-culture-of-innovation-with-rob-galbraith) _2025-08-13 · IN-the-Know_ In this 5th anniversary episode of In the Know, one of our earliest podcast guests returns to help us celebrate and to determine which of his 2020 predictions have come true. Rob Galbraith is the founder and CEO of Forestview Insights, an independent consulting, research, and training company focused on enabling organizations to create and build a lasting culture of innovation. Rob has over 25… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep124.mp3?dest-id=2168714) ## [Unpacking 200 Years of Insurance History with Marc Adee](https://cpcusociety.libsyn.com/unpacking-200-years-of-insurance-history-with-marc-adee) _2025-07-16 · IN-the-Know_ Marc Adee is the CEO of Crum & Forster, a leading specialty insurance carrier founded in 1822 and headquartered in Morristown, New Jersey. Marc joined Fairfax in 2000 and holds a B.A. from Northwestern University and an M.B.A. from the University of Chicago. He is a fellow of the Casualty Actuarial Society and a member of the American Academy of Actuaries. He serves on the boards of the American… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep123.mp3?dest-id=2168714) ## [Redefine What's Impossible with The Iron Cowboy, James Lawrence](https://cpcusociety.libsyn.com/redefine-whats-impossible-with-the-iron-cowboy-james-lawrence) _2025-06-30 · IN-the-Know_ James Lawrence , better known as The Iron Cowboy, is a world-renowned keynote speaker, bestselling author, and endurance athlete who redefined human potential by completing 50 Ironmans in 50 days across all 50 states — and then doing the unthinkable — 100 full-distance triathlons in 100 consecutive days. Before becoming the greatest endurance athlete in history, James was a successful… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep122.mp3?dest-id=2168714) ## [The Data Revolution in Modern Claims Management with Heather Wilson](https://cpcusociety.libsyn.com/the-data-revolution-in-modern-claims-management-with-heather-wilson) _2025-06-18 · IN-the-Know_ Heather H. Wilson , Chief Executive Officer of CLARA Analytics , has more than a decade of executive experience in data, analytics, and artificial intelligence, including Global Head of Innovation and Advanced Technology at Kaiser Permanente and Chief Data Officer of AIG. While at AIG, she was named Insurance Woman of the Year by the Insurance Technology Association for her data innovation work.… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep121.mp3?dest-id=2168714) ## [InsurTech Ecosystem and the Future of Innovation with Delli Bhaskar Jagadeesan](https://cpcusociety.libsyn.com/insurtech-ecosystem-and-the-future-of-innovation-with-delli-bhaskar-jagadeesan) _2025-06-04 · IN-the-Know_ Bhaskar serves as a Principal Technology Evangelist on Guidewire's Global Technology Alliances and Marketplace team. In his role, he works with solution, technology, and systems integration partners to develop technical integration strategies and promote Guidewire's cloud platform. He's also a passionate supporter of the Guidewire Insurtech Vanguard program, which helps insurers discover… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep120.mp3?dest-id=2168714) ## [Caribbean Insurance Insights with Ranesha Dean](https://cpcusociety.libsyn.com/caribbean-insurance-insights-with-ranesha-dean) _2025-05-21 · IN-the-Know_ Ranesha Dean is a branch manager for Caribbean Alliance Insurance Company, a regional general insurance company in the Eastern Caribbean, and is responsible for the Bahamas operations. Her career in the general insurance industry began in 2009, and she has worked in various roles over the years, including sales, underwriting, claims, and compliance. She holds a BA in economics and finance from The… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep119_v2.mp3?dest-id=2168714) ## [AI QA That Opens Fix PRs (Sponsored)](https://crawlproof.com/a/KO7M0pj4ymV0) _2025-05-21 · **Sponsored**_ Runs browser QA, files issues with repro evidence, and opens fix PRs. ## [Composing the Next Insurance Generation with Jim Jones](https://cpcusociety.libsyn.com/composing-the-next-insurance-generation-with-jim-jones) _2025-05-07 · IN-the-Know_ Jim Jones is the co-creator of the new In The Know podcast music and has been the Executive Director of the Katie School of Insurance & Financial Services at Illinois State University since 2001. The Katie School supports over 500 students majoring in Risk Management and Insurance (RMI), actuarial science, and other majors, who are interested in careers in insurance. Jones works with ISU faculty,… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep118_v5.mp3?dest-id=2168714) ## [Identifying Emerging Issues and Exposures in the Insurance Industry with Tim Fletcher](https://cpcusociety.libsyn.com/identifying-emerging-issues-and-exposures-in-the-insurance-industry-with-tim-fletcher) _2025-04-09 · IN-the-Know_ Tim Fletcher is Gen Re's VP, Senior Emerging Issues Specialist, and an avid contributor to Gen Re's blog, and he edits the UM/UIM Liability Laws Survey. He is a graduate of the University of Minnesota (Bachelor of Arts, Journalism) and the Michell-Hamline School of Law (Juris Doctor), and currently serves on CPCU's Reinsurance, Excess & Surplus Lines Interest Group and as chapter governor for the… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep117.mp3?dest-id=2168714) ## [Ethical Decision-Making Throughout the Claims Lifecycle with Lori Hurkin](https://cpcusociety.libsyn.com/ethical-decision-making-throughout-the-claims-lifecycle-with-lori-hurkin) _2025-03-26 · IN-the-Know_ Lori Hurkin is the Director of Casualty Claims at Nationwide Insurance. Lori has over 31 years of experience and has worked for State Farm and Nationwide. Lori spent six years honing her leadership skills and facilitating effective communication within teams as a development trainer. She has 24 years of experience in auto claims and has navigated every stage of the claim life cycle in multiple… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep116.mp3?dest-id=2168714) ## [Understanding Ceded Risk and Reinsurance with Ryan White](https://cpcusociety.libsyn.com/understanding-ceded-risk-and-reinsurance-with-ryan-white) _2025-03-12 · IN-the-Know_ Ryan White serves as Assistant Vice President and Director of Ceded Reinsurance at UFG Insurance. He has held the roles of associate, commercial, and senior underwriter, underwriting supervisor, and the first underwriting manager of UFG Online. In 2021 he was named Assistant Vice President and recently transitioned into the newly created role of Director of Ceded Reinsurance. White holds extensive… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep115.mp3?dest-id=2168714) ## [Product Strategy in the Ever-Changing Insurance Environment with Marisol Schulte](https://cpcusociety.libsyn.com/product-strategy-in-the-ever-changing-insurance-environment-with-marisol-schulte) _2025-02-26 · IN-the-Know_ Marisol Schulte, CPCU, AIC, is a Senior Consultant of Personal Lines Strategic Planning and Insurance at TransUnion. Marisol supports in developing and executing TransUnion's product strategy for the personal lines property and casualty markets. She has over 18 years of property and casualty insurance experience, beginning in claims, with additional positions in R&D and Product Management for… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_Ep114.mp3?dest-id=2168714) ## [Making Industry Risks into Opportunities with Dale Porfilio](https://cpcusociety.libsyn.com/making-industry-risks-into-opportunities-with-dale-porfilio) _2025-02-12 · IN-the-Know_ In2Leadership keynote speaker Dale Porfilio, FCAS, MAAA, is the Chief Insurance Officer for the Insurance Information Institute (Triple-I) and President of the Insurance Research Council (IRC). In these roles, he leads the research and education activities of both organizations, working closely with Triple-I and IRC subject-matter experts to develop data-driven industry insights and analyses. Dale… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_113_-_Dale_Porfilio.mp3?dest-id=2168714) ## [Developing Niche Products for Healthcare Providers with Maia Jarvis](https://cpcusociety.libsyn.com/developing-niche-products-for-healthcare-providers-with-maia-jarvis) _2025-01-29 · IN-the-Know_ As Vice President of Operations at BLISCare, Maia Jarvis provides executive leadership for the company's MGU activities, spearheads product development, and oversees the ever-evolving BLISCare insurance management platform. With over 10 years of experience in the insurance industry (focused on creating innovative, niche solutions) and more than two decades of leadership under her belt, Maia has… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_112_-_Maia_Jarvis.mp3?dest-id=2168714) ## [The Evolution of Captive Insurance with Nick Hentges](https://cpcusociety.libsyn.com/the-evolution-of-captive-insurance-with-nick-hentges) _2025-01-15 · IN-the-Know_ Nick Hentges is CEO of Captive Resources, which represents over 6,700 shareholders in 48 member-owned casualty and medical stop loss group captives, with a total annual written premium of $4.7 billion. He has an extensive background in insurance company, brokerage, and captive consulting and management operations. As Captive CEO since 2022, Nick has presided over unprecedented growth in the… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_111_-_Nick_Hentges.mp3?dest-id=2168714) ## [A 2025 of Service and Growth for the CPCU Society with Sherry McFadden](https://cpcusociety.libsyn.com/a-2025-of-service-and-growth-for-the-cpcu-society-with-sherry-mcfadden) _2024-12-11 · IN-the-Know_ This episode of In The Know features incoming 2025 CPCU President Sherry McFadden. Sherry recently retired from her position as Director of Enterprise Customer Care in Phoenix, AZ. Throughout her 34-year career with State Farm, she held various leadership roles in human resources, personal lines underwriting, and claims. Ms. McFadden has completed several insurance designations including CPCU,… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_110_-_Sherry_McFadden.mp3?dest-id=2168714) ## [Unlocking Insurance Careers with Rajesh Narayan](https://cpcusociety.libsyn.com/unlocking-insurance-careers-with-rajesh-narayan) _2024-11-27 · IN-the-Know_ Rajesh Narayan is a seasoned insurance industry leader with experience in driving technology innovation, operations transformation, and business agility. In his early industry roles at Majesco, IDP, and ValueMomentum he has architected and deployed core insurance systems across on-premises, cloud, and SaaS environments. In the last decade, he has taken on global roles at Genpact (AVP, Underwriting… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_109_-_Rajesh_Narayan.mp3?dest-id=2168714) ## [Building an Environmental Risk Management Program with James Pruitt](https://cpcusociety.libsyn.com/building-an-environmental-risk-management-program-with-james-pruitt) _2024-11-13 · IN-the-Know_ James Pruitt is the Vice President of Risk Management for GFL Environmental and is responsible for the risk management strategy, insurance and captive programs, claims management, and Enterprise Risk Management across North America. He joined GFL in the Fall of 2021 and served as a consultant to the CFO in a risk management capacity from 2018 to 2021. Prior to joining GFL, James was the Vice… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_108_-_James_Pruitt.mp3?dest-id=2168714) ## [Advocating for Education and Inclusion in the Insurance Industry with Precious Norman-Walton](https://cpcusociety.libsyn.com/advocating-for-education-and-inclusion-in-the-insurance-industry-with-precious-norman-walton) _2024-10-30 · IN-the-Know_ Precious Norman-Walton is an Account Executive with EG Bowman Co, based in NYC, and the Agent Program Manager for NAAIA (National African American Insurance Association). With over 18 years of Insurance Industry experience, she has served in Personal Lines Claims, Commercial Underwriting, and Agency Management. Prior to her current role, Precious was Director of Underwriting at Harbor AI, VP of… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_107_-_Precious_Norman_Walton.mp3?dest-id=2168714) ## [The Importance of Elevating the Adjuster with Nikki Jackson](https://cpcusociety.libsyn.com/the-importance-of-elevating-the-adjuster-with-nikki-jackson) _2024-10-16 · IN-the-Know_ Nikki Jackson is the Senior Vice President of Strategy & Marketing at MTI America. Nikki is a data-driven strategic executive leader with over 17 years of experience in the property and casualty insurance and benefits delivery industry. During her career, Nikki has affected almost every aspect of the claims management process, working with over 100 Fortune 500 companies, dozens of TPAs and… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_106_-_Nikki_Jackson.mp3?dest-id=2168714) ## [The Innovation of RiskTech with Jo Lynn Clemens](https://cpcusociety.libsyn.com/the-innovation-of-risktech-with-jo-lynn-clemens) _2024-10-02 · IN-the-Know_ Jo Lynn Clemens, CPCU, ARM, is the CEO and Founder of RiskKarma.io, a strategic risk intelligence solution to reduce claims and improve workplace culture. Jo Lynn has over 20 years of experience in risk, compliance, and litigation, which includes her role as president of JJC Insurance Services, LLC and her past experiences as an auditor for Underwriters at Lloyds of London, director of legislation… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_105_-_Jo_Lynn_Clemens.mp3?dest-id=2168714) ## [Deciphering the Surety Space with Kara Skinner](https://cpcusociety.libsyn.com/deciphering-the-surety-space-with-kara-skinner) _2024-09-18 · IN-the-Know_ Kara Skinner is a third-generation surety professional with an extensive background in surety, helping clients understand and obtain surety credit. Over the years, Kara has worked with many surety companies, retail agents, obligees, attorneys, engineers, and contractors. She has managed the surety bond department of a major insurance wholesale brokerage. Kara is a past President of the Surety… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_104_-_Kara_Skinner.mp3?dest-id=2168714) ## [Embarking on a Career in Insurance with Ben Boas](https://cpcusociety.libsyn.com/embarking-on-a-career-in-insurance-with-ben-boas) _2024-09-04 · IN-the-Know_ Ben Boas is an Underwriting Trainee for Markel Specialty's Environmental team in Richmond, VA. He graduated from the University of South Carolina's Darla Moore School of Business in 2023 with a degree in Risk Management and Insurance, with a concentration in Business Analytics. Throughout his academic career, Ben completed various internships with Wholesale & Specialty groups as well as the… [Listen](https://traffic.libsyn.com/secure/cpcusociety/ITK_103_-Ben_Boas.mp3?dest-id=2168714)