Rude awakenings: how users design wake words when virtual assistants fail

Download Transcript | Keywords: Virtual Assistants; AI; Wake Words; Summons; Turn design ‘Wake words’ such as “Alexa”, “OK Google” and “Hey Siri” have become commonplaces within everyday talk, used to ‘summon’ virtual assistants on ‘smart’ speakers and phones. However, relatively little is known about how wake words are designed and produced in everyday settings and […]