contact centre: audio

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1. 1▶#269 – Why Outbound Is Dead: Susan Terry (Alvaria) on the Rise of Proactive Customer Outreach Podcast DescriptionGet Out of Wrap - Contact Centre Chat46:05Notes
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2. 2▶#268 - What if leadership didn't need a leader - Danny WarehamGet Out of Wrap - Contact Centre Chat47:24Notes
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3. 3▶#267- James Revell - Why great teams don't grown on trees.Get Out of Wrap - Contact Centre Chat49:49Notes
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4. 4▶#266 - A closer look at what contact centres may look like in 2035Get Out of Wrap - Contact Centre Chat15:02Notes
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5. 5▶#265 - Has contact centre technology actually improved? With Danny WardellGet Out of Wrap - Contact Centre Chat44:01Notes
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6. 6▶#264 - Prioritisation, Decision Systems & Improvement with The ForumGet Out of Wrap - Contact Centre Chat52:26Notes
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7. 7▶#263 - Danny Wardell of Alvaria CXGet Out of Wrap - Contact Centre Chat1:03:40Notes
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8. 8▶#262 - Teams, Trust, and BOSS CultureGet Out of Wrap - Contact Centre Chat54:36Notes
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9. 9▶#261 - Don't kick the hive with Jamie CorbettGet Out of Wrap - Contact Centre Chat52:26Notes
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10. 10▶#260 - Where is the AI bandwagon heading ? With Lee HoughtonGet Out of Wrap - Contact Centre Chat41:57Notes
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