Interpretive Debt: How Organisations Accumulate Hidden Liabilities When Humans Defer Sensemaking to Automated Systems

Does deferring decision-making to automated systems degrade our ability to understand our own organisations? This Weickian sensemaking theory article argues ‘Perhaps’ – what they call interpretive debt. E.g. a loan officer dets a ‘decline’ flag from an AI tool but accepts the recommendation without reviewing the applicant’s bank statements, or a manager relies on a… Continue reading Interpretive…