Behind the Brand | Inside Timpson's Culture

I'm joined by Timpson's Director of Happiness, Janet Leighton, as she shares their upside-down management model, and their people-centric practices that have made Timpson the success it is today. Even as one of the UK's oldest and most well-known retail brands. Janet shares how they have given power to their store teams, how they continue to experiment and adapt, and the common sense philosophy…