# community podcast (audio feeds) — RSS Amplifier Recent posts from the 4 feeds in the RSS Amplifier directory that cover community podcast. Page: Feed: --- ## [Building a People-Led Learning Culture and AI Governance for MSPs](https://www.smbcommunitypodcast.com) _2026-08-20 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Halo PSA has launched a customizable artificial intelligence capability and announced a price reduction for its product, separating its approach from other PSA vendors. According to Amy Babinchak, Halo’s model allows users to build their own AI agents for a range of business processes, including quarterly reporting and project management, without charging additional fees. The company indicates… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/d0b1a8cb-9453-40c2-8e47-e292acc320f1/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=d0b1a8cb-9453-40c2-8e47-e292acc320f1&feed=ZOip3j3_) ## [Probing Client AI Opportunities and Managing Leadership Meetings for MSPs](https://www.smbcommunitypodcast.com) _2026-08-13 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ The episode’s primary focus centers on the introduction of China-based Alibaba's new artificial intelligence (AI) model, which is positioned to rival existing US-developed models. This development has triggered concerns within the US federal government regarding the potential superiority of these foreign AI models and resulting security and data governance risks. The discussion further noted that… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/5de79d25-b3d5-462b-8f8d-983cf23fcc79/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=5de79d25-b3d5-462b-8f8d-983cf23fcc79&feed=ZOip3j3_) ## [Is Private Equity a Threat or Opportunity for Small MSPs?](https://www.smbcommunitypodcast.com) _2026-08-06 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Private equity (PE) acquisition trends in the Managed Service Provider (MSP) sector are targeting smaller firms at increasing rates, with offers now being extended to MSPs in the $1–3 million revenue range. PE activity, once limited to companies exceeding $5 million in annual revenue, is now resulting in more than half of current offers for these smaller businesses coming from large financial… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/08b917f1-1230-4e2e-b75b-ffc1993fc399/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=08b917f1-1230-4e2e-b75b-ffc1993fc399&feed=ZOip3j3_) ## [Navigating Pre-Sales Assessments and Client Agreements for Growing MSPs](https://www.smbcommunitypodcast.com) _2026-07-30 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ A key focus of the episode is on practical approaches to conducting pre-sales assessments for prospective managed service clients, particularly those with existing MSP relationships and under 100 employees. Hosts discussed that frontline assessment methods often prioritize observational “walk-arounds” and targeted questioning rather than the deployment of specialized tools, except in cases where… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/1351b7b7-30b5-4202-a112-d76c84f49110/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=1351b7b7-30b5-4202-a112-d76c84f49110&feed=ZOip3j3_) ## [Is it worth it to become a certified Microsoft Partner?](https://www.smbcommunitypodcast.com) _2026-07-23 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ A significant development discussed in the SMB Community Podcast episode highlights the evolving Microsoft Partner Program. Microsoft has updated its partner program at the start of its fiscal year, introducing new opportunities and incentives. Notable changes include the loosening of Agent365 licensing, allowing its addition to Business Premium licenses and other tiers, and offering a 25%… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/5a3ec91c-8d9f-4690-bdb2-de4eca42cee3/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=5a3ec91c-8d9f-4690-bdb2-de4eca42cee3&feed=ZOip3j3_) ## [When Business Slows Down: Revitalize Your MSP with Smart Marketing and Recurring Revenue](https://www.smbcommunitypodcast.com) _2026-07-16 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ The episode addressed the heightened challenges MSPs and IT service providers face in client acquisition, with specific reference to a recent Kaseya report indicating that twice as many MSPs describe obtaining new clients as more difficult compared to the previous year. This shift is attributed, in part, to changes in marketing efficacy and the increased reliance on referrals rather than… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/4a0a1071-05b6-4a08-a9dc-2bccf4e6c8cd/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=4a0a1071-05b6-4a08-a9dc-2bccf4e6c8cd&feed=ZOip3j3_) ## [Starting an MSP: Building Your Client Base, Managing Contracts, and Embracing New Opportunities](https://www.smbcommunitypodcast.com) _2026-07-09 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ The episode prioritizes the operational and exit-planning risks associated with MSPs lacking formal contracts. According to Amy , approximately half of MSP business owners operate without managed service agreements (MSAs), a decision that frequently results in reduced business valuation during sale negotiations. Both James and Amy emphasized that the absence of documented agreements is commonly… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/1767a717-657a-4f34-b1af-9ee3dab19f5f/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=1767a717-657a-4f34-b1af-9ee3dab19f5f&feed=ZOip3j3_) ## [Should You Give a Proposal at the First Meeting? SMB Sales Strategies Explored](https://www.smbcommunitypodcast.com) _2026-07-02 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ The conversation focused on the practice of providing managed service pricing to customers during an initial meeting. One concept discussed was that MSPs are encountering prospects who increasingly expect immediate, transparent pricing, with many decision-makers opting to make choices after a single round of vendor meetings. The discussion explored how this shift contrasts with traditional… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/e9179b3e-899e-49e3-bd6c-01cc3a479c43/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=e9179b3e-899e-49e3-bd6c-01cc3a479c43&feed=ZOip3j3_) ## [When Employees Want More Money: Strategies for MSP Owners](https://www.smbcommunitypodcast.com) _2026-06-25 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ The episode’s principal focus is on managing employee compensation requests within MSP operations, specifically addressing scenarios in which employees request significant raises. The discussion highlights the need for MSP leaders to weigh current market rates and organizational financial constraints in response to such requests. Both collaborative problem-solving—engaging employees in discussions… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/80cd2b93-c87b-4350-8ce3-75b735cbc959/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=80cd2b93-c87b-4350-8ce3-75b735cbc959&feed=ZOip3j3_) ## [Should Your MSP Offer a Single Plan or Multiple Options?](https://www.smbcommunitypodcast.com) _2026-06-18 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ A significant regulatory development affecting MSPs was discussed: the US Government ordered the suspension of access to the Fable 5 and Mythos 5 AI models by any foreign national, including those inside and outside the United States, citing national security authorities. As reported in the Anthropic company statement, this directive forced abrupt discontinuation of these AI tools for all… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/d19e6795-2651-4077-8ecf-417efbd89321/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=d19e6795-2651-4077-8ecf-417efbd89321&feed=ZOip3j3_) ## [Crypto Payments, No Custody (Sponsored)](https://crawlproof.com/a/STpPB8C6xIHC) _2026-06-18 · **Sponsored**_ Send crypto to merchant wallets via API with real-time updates and automatic fees. ## [Is EOS the Right Fit for Small MSPs? Strategies, Pitfalls, and Real-World Lessons](https://www.smbcommunitypodcast.com) _2026-06-11 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ A central discussion in the podcast focused on the applicability of the Entrepreneurial Operating System (EOS) for small Managed Service Providers (MSPs). Divergent perspectives were presented regarding whether the EOS framework is suitable for MSPs with very few staff. The conversation highlighted that while EOS provides accountability, transparency, and structured communication, some very small… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/d701155f-e876-4ae4-830d-32b0099bf079/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=d701155f-e876-4ae4-830d-32b0099bf079&feed=ZOip3j3_) ## [Adapting Your MSP Stack for AI Management and Security](https://www.smbcommunitypodcast.com) _2026-06-04 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Discussion centered on the evolving role of Artificial Intelligence (AI) in the MSP technology stack, emphasizing the necessity for MSPs to deploy tools that can comprehensively manage AI, particularly concerning security and shadow IT. Multiple participants highlighted the lack of current solutions that aggregate and control AI activity via a single interface, with an explicit focus on the… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/c1f187b9-a5dc-47b6-b1e1-1d59d1ac029e/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=c1f187b9-a5dc-47b6-b1e1-1d59d1ac029e&feed=ZOip3j3_) ## [How AI Disrupts the Per-Seat Model for MSPs](https://www.smbcommunitypodcast.com) _2026-05-28 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ A central development addressed is the projected effect of AI on the per-seat pricing model that underpins many MSP service offerings. According to the discussion, AI could reduce white-collar jobs by 30-50%, leading to fewer user seats for MSPs to support and bill for. This scenario presents significant revenue risk for MSPs reliant on per-user contracts. The discussion also references… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/e0b5d276-0867-445e-bb40-f5ee2c738fd2/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=e0b5d276-0867-445e-bb40-f5ee2c738fd2&feed=ZOip3j3_) ## [Episode 178 – Justin Winters, Executive Director, One Earth, on “Minding the (Funding) Gaps”](https://yonearth.org/podcast/episode-178-justin-winters-executive-director-one-earth/) _2026-05-27 · Y on Earth Community · Y on Earth Community Podcast_ Tracking Climate Finance & Minding the (Funding) Gaps In this informative episode, Justin Winters discusses One Earth’s robust Solutions Framework and the allocation of over $400 million in climate finance in the United States. In their recently published “Minding the Gaps: One Earth’s Climate Finance Report,” Justin and her team provide analysis of investment and \[…\] [Listen](https://media.blubrry.com/y_on_earth/yonearth.org/podcast-download/14933/episode-178-justin-winters-executive-director-one-earth.mp3) ## [Managing Shadow IT in the Age of AI: Strategies for Modern MSPs](https://www.smbcommunitypodcast.com) _2026-05-21 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ The most consequential development discussed is the rapid proliferation of Shadow IT in client environments, with emphasis on the unchecked adoption of cloud SaaS applications and artificial intelligence (AI) tools by end users. Speakers noted that this has led to a substantial loss of MSP control over client IT environments, eroding trusted advisor status and prompting clients to question the… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/d92c009c-3774-4ce4-9bb7-0a67c2608c4c/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=d92c009c-3774-4ce4-9bb7-0a67c2608c4c&feed=ZOip3j3_) ## [Navigating Vibe Coding: MSPs, Clients, and AI-Assisted Development](https://www.smbcommunitypodcast.com) _2026-05-14 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Recent reports highlight that Google Chrome and Anthropic’s desktop applications have introduced covert, non-optional downloads onto user devices without explicit notification or opt-out mechanisms. According to referenced analysis, Chrome has been silently installing its Gemini Nano AI model, and Anthropic’s Claude desktop app is deploying browser integrations across all Chromium-based browsers.… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/2858b725-7028-4dd2-9a7f-dfabc99baa29/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=2858b725-7028-4dd2-9a7f-dfabc99baa29&feed=ZOip3j3_) ## [Creative Ways for SMBs to Recognize and Reward Employees for Outstanding Performance](https://www.smbcommunitypodcast.com) _2026-05-07 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Employee recognition structures and their risk-reduction implications received primary focus in this discussion. Both Amy Babinchak and James Kernan outlined verification-based strategies, such as leveraging Microsoft Teams' Praise app and Bonusly, a peer-to-peer micro-bonus platform, as cost-neutral or low-cost starting points. They emphasized that implementing structured recognition—either… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/d5fcf391-0a8e-4efd-9301-10732208fca2/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=d5fcf391-0a8e-4efd-9301-10732208fca2&feed=ZOip3j3_) ## [Paying Techs Commissions: Best Practices and Pitfalls for MSPs](https://www.smbcommunitypodcast.com) _2026-04-30 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Compensation models for technical staff in MSPs require careful alignment with business objectives and operational capacity. Both James Kernan and Amy Babinchak emphasized that financial incentives such as commissions or bonuses can be appropriate when technicians are directly responsible for generating additional monthly recurring revenue (MRR) or securing new accounts. However, they noted that… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/cf58d70e-149e-4370-b1c3-54be0092fc55/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=cf58d70e-149e-4370-b1c3-54be0092fc55&feed=ZOip3j3_) ## #222 Buffalo Floral - NEW OWNERS _2026-04-29 · Buffalo Community Podcast_ Looking for a trusted local florist in Buffalo, MN? Look no further. New owners are taking over from a long established staple in the community. Enjoy! In this video, we highlight Buffalo Floral, a staple in the community known for beautiful arrangements, personalized service, and helping people celebrate life’s most important moments. Whether it’s: 💐 Weddings 🎉 Special events ❤️ Anniversaries… [Listen](https://www.buzzsprout.com/774110/episodes/18881259-222-buffalo-floral-new-owners.mp3) ## [Responding to Price Objections: Value Conversations and Consulting for MSPs](https://www.smbcommunitypodcast.com) _2026-04-23 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ A central theme of the episode is the challenge of communicating and defending pricing for managed services. Amy Babinchak and James Kernan described frequent client objections regarding cost, focusing on the importance of articulating clear value propositions. They noted that most client resistance either stems from an inadequate understanding of the provider’s value, or from attempts to… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/735fe15d-5ded-407d-a0e6-fec912bd3dfd/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=735fe15d-5ded-407d-a0e6-fec912bd3dfd&feed=ZOip3j3_) ## [Zero-Persistence E2EE (Sponsored)](https://crawlproof.com/a/rMn62Mke6d6h) _2026-04-23 · **Sponsored**_ End-to-end encryption with client-side WebCrypto and volatile memory. ## [Building a $20 Million MSP: Insights from Brian Strong of TenHats](https://www.smbcommunitypodcast.com) _2026-04-16 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Managed Service Providers (MSPs) face measurable hurdles when scaling businesses past certain revenue thresholds, particularly the $10 million annual mark. The episode’s primary focus is the operational and sales methodologies implemented by Brian Strong, who reported helping lead an MSP from $2.2 million to $19 million in annual revenues over five years. This growth was attributed to instituting… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/5281ec35-73c7-4221-8723-147c57053d56/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=5281ec35-73c7-4221-8723-147c57053d56&feed=ZOip3j3_) ## #220 Bo Nelson- Buffalo Collision _2026-04-15 · Buffalo Community Podcast_ [Listen](https://www.buzzsprout.com/774110/episodes/18864740-220-bo-nelson-buffalo-collision.mp3) ## [Why Your Business Is Worth More When You Are Not Involved in Daily Operations](https://www.smbcommunitypodcast.com) _2026-04-09 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ NinjaOne’s reported growth and positioning within the MSP software landscape presents a notable development for service providers evaluating vendor ecosystems. According to statements reviewed by Ryan Morris and Dave Sobel, NinjaOne claims an annual recurring revenue (ARR) exceeding $500 million, a valuation above $5 billion, and a customer base of more than 35,000. This self-reported data, while… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/9d9a48cb-9fcd-4894-935e-155611e4736c/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=9d9a48cb-9fcd-4894-935e-155611e4736c&feed=ZOip3j3_) ## [Getting Margins Right: The Essential Mix of Recurring, Product, and Professional Services for MSPs](https://www.smbcommunitypodcast.com) _2026-04-02 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ The episode centers on profit margins and service mix strategies for MSPs, emphasizing the importance of maintaining recurring revenue margins above 50%, preferably targeting 65–70% for long-term sustainability. Industry averages indicate recurring revenue margins as low as 35%, which Speaker B and Speaker C note presents a risk to driving profit down to the bottom line. The discussion identifies… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/6ebe910e-005a-49ec-a9da-0f184b431a43/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=6ebe910e-005a-49ec-a9da-0f184b431a43&feed=ZOip3j3_) ## #219 How We use BCP for our Marketing _2026-04-01 · Buffalo Community Podcast_ [Listen](https://www.buzzsprout.com/774110/episodes/18880366-219-how-we-use-bcp-for-our-marketing.mp3) ## [Do You Always Say Yes? MSP Sales, Partnerships, and Project Management](https://www.smbcommunitypodcast.com) _2026-03-26 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Microsoft’s decision to increase pricing across its Microsoft 365 product suite, excluding Business Premium, is a notable development for MSPs and IT service providers managing client subscriptions and budgets. According to discussion on the SMB Community Podcast, the price hikes range from 8% to 30% across various plans and products, with only Business Premium escaping the adjustment while still… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/7e08b8d9-ac52-4c73-a096-f96acda2567b/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=7e08b8d9-ac52-4c73-a096-f96acda2567b&feed=ZOip3j3_) ## [Has M&A Activity for MSPs Picked Up in 2026?](https://www.smbcommunitypodcast.com) _2026-03-19 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ https://www.theinformation.com/articles/iran-war-imperils-300-billion-gulf-ai-spending?utm\_campaign=article\_email&utm\_content=article-16718&utm\_medium=email&utm\_source=sg The war: The USA has bombed three data centers owned by Amazon. This is the first time I've seen data centers be targets. It won't be the last. The war: Middle eastern countries have promised $300 billion in AI infrastructure… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/3d445b57-dea1-48ca-94a6-0b2d712dcc0c/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=3d445b57-dea1-48ca-94a6-0b2d712dcc0c&feed=ZOip3j3_) ## [Episode 177 – Community Resilience & Disaster Preparedness with Miranda Clendening, Henry Mitchell, and Don Hall](https://yonearth.org/podcast/episode-177-community-resilience-disaster-preparedness/) _2026-03-18 · Y on Earth Community · Y on Earth Community Podcast_ COMMUNITY RESILIENCE & DISASTER PREPAREDNESS This special live-audience podcast episode was recorded at The Riverside – Boulder, featuring three community resilience and disaster preparedness experts: Miranda Clendening, Don Hall, and Henry Mitchell (as well as a special guest appearance by Brigitte Mars). With a focus on community relationships, knowledge building, and long-term strategies such… [Listen](https://media.blubrry.com/y_on_earth/yonearth.org/podcast-download/14861/episode-177-community-resilience-disaster-preparedness.mp3) ## #218 Reil Outdoor Services _2026-03-18 · Buffalo Community Podcast_ In this episode, we sit down with the team at Reil Outdoor Services to break down what it really takes to create and maintain a great-looking property here in Central Minnesota. From humble beginnings mowing lawns in high school to building a growing local business, Reil Outdoor Services has become a go-to resource for homeowners looking for reliable, high-quality outdoor work. We dive into… [Listen](https://www.buzzsprout.com/774110/episodes/18864663-218-reil-outdoor-services.mp3) ## [Navigating Invisible Work: AI, Automation, and the Challenge of Proving Value as an MSP](https://www.smbcommunitypodcast.com) _2026-03-12 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ A significant risk area discussed is the challenge of “invisible work” in managed services due to increasing automation and the adoption of artificial intelligence (AI). Customers, according to participants, increasingly lack awareness of the work being performed on their behalf, which raises doubts about the value of services provided by MSPs. With prices for services escalating, clients are… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/c0b52c1b-33de-4ead-9570-c775c7e5f3de/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=c0b52c1b-33de-4ead-9570-c775c7e5f3de&feed=ZOip3j3_) ## [Home Internet From Space (Sponsored)](https://crawlproof.com/a/AO95xI4O3zmn) _2026-03-12 · **Sponsored**_ Residential satellite internet that brings connectivity to homes beyond conventional networks ## [Building Your MSP as the Local Hometown Favorite: Practical Community Strategies](https://www.smbcommunitypodcast.com) _2026-03-05 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ The most consequential development highlighted in the episode is Anthropic’s refusal to alter its AI contract terms for the US federal government, specifically regarding the prohibition of mass domestic surveillance and the deployment of autonomous lethal robots. Anthropic declined to allow the government unrestricted, legally permitted use of its software, resulting in the cancellation of a $200… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/fc6a83a2-eade-4bdb-b231-38f17a2064f0/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=fc6a83a2-eade-4bdb-b231-38f17a2064f0&feed=ZOip3j3_) ## [Getting Clients to Take Data Privacy Seriously in the Age of AI and Compliance](https://www.smbcommunitypodcast.com) _2026-02-26 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ The primary discussion in the episode centers on the increasing risk to data privacy posed by the adoption of artificial intelligence (AI) applications within SMB environments. Panelists highlighted the challenge of educating clients on how AI systems may access, process, and transmit sensitive information, sometimes integrating client data into broader training datasets owned by third parties.… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/da53140f-53b0-4b16-82be-b7808d25e96e/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=da53140f-53b0-4b16-82be-b7808d25e96e&feed=ZOip3j3_) ## [Practical Tips for Better Business Conversations and Simple Contracts for MSPs](https://www.smbcommunitypodcast.com) _2026-02-19 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ This Week's Highlights: 1. Elevating Your Business Conversations Ever feel anxious about those business-focused meetings with customers? You’re not alone! In this episode, Amy Babinchak and James Kernan share their personal experiences—like ice-breakers for introverts, why finding common ground matters, and how to move the business convo from awkward to actionable. Here’s Amy’s advice: listen… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/46515bf1-0e7e-41ad-ba0d-5f4512a4ab8c/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=46515bf1-0e7e-41ad-ba0d-5f4512a4ab8c&feed=ZOip3j3_) ## [How MSPs Can Stand Out: Storytelling, AI Expertise, and Handling Stage Fright](https://www.smbcommunitypodcast.com) _2026-02-12 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ In this episode, hosts James Kernan and Amy Babinchak dive into practical insights for MSPs and IT service providers, powered by Small Biz Thoughts. They kick things off by tackling the question of the week: What should you say in front of a crowd of 100 decision makers if you only have five minutes? James Kernan and Amy Babinchak share strategies for making a memorable impact and overcoming… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/ea876d01-22ea-490a-bfcb-5faecf4f7988/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=ea876d01-22ea-490a-bfcb-5faecf4f7988&feed=ZOip3j3_) ## [Exploring Channel Marketing: An Interview w/ Amy Slater of Innovative Events](https://www.smbcommunitypodcast.com) _2026-02-05 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ In this episode of the SMB Community Podcast, hosted by James Kernan, guest Amy Slater from Innovative Events discusses her transition from the medical field to marketing and events. Amy shares insights on how her company helps MSPs with their marketing, including detailed strategies and processes. She emphasizes the importance of building a strong foundation in marketing and how her team ensures… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/d467aa36-2335-4e1f-9b4c-0a0819a6994a/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=d467aa36-2335-4e1f-9b4c-0a0819a6994a&feed=ZOip3j3_) ## #217 Small Town Feeling _2026-02-04 · Buffalo Community Podcast_ What does it mean to you to have that "small town" Feeling If you are looking for a media guy, you can find Luke Edlund on his social accounts. https://www.edlundmedia.com You can follow the "Buffalo Community Podcast" Facebook: @buffalocommunitypodcast Twitter: @PodcastBuffalo Insta: @buffalocommunitypodcast Thank you, Mark Benzer & Tyler Reiss The Buffalo Community Podcast guys Tyler Reiss is… [Listen](https://www.buzzsprout.com/774110/episodes/18387062-217-small-town-feeling.mp3) ## [AI's Impact on MSPs: A Discussion with Steve Shattuck](https://www.smbcommunitypodcast.com) _2026-02-02 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Overview: In this episode of the SMB Community Podcast, Amy interviews Steve Shattuck, VP of Global Partner Ecosystem and Business Development at GoTo. Steve shares his extensive background with AI from his tenure at Hewlett Packard Enterprise and discusses the transformative impact AI is having on the MSP industry. They delve into how AI can enhance rather than eliminate technician roles, the… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/b3851659-a441-42c4-9c1d-f5382119c948/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=b3851659-a441-42c4-9c1d-f5382119c948&feed=ZOip3j3_) ## [Maximizing Tax Savings: R&D Credits for Tech Companies with Justin Maxwell](https://www.smbcommunitypodcast.com) _2026-01-30 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Overview: In this episode of the SMB Community Podcast, our host James Kernan welcomes Justin Maxwell of Big Life Financial to discuss crucial changes in the tax law surrounding R&D tax credits for tech companies. They delve into the history and importance of the R&D tax credits, misconceptions about qualification, and the significant financial benefits these credits can bring. Maxwell emphasizes… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/e2b56ecc-7232-4287-b8f9-be3fe663516e/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=e2b56ecc-7232-4287-b8f9-be3fe663516e&feed=ZOip3j3_) ## [Exploring the Future of MSPs: An Interview w/ Tim Thomson](https://www.smbcommunitypodcast.com) _2026-01-29 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Overview: Exploring the Future of MSPs: AI, Cybersecurity, and Building Trust In this episode of the SMB Community Podcast, host James Kernan interviews Tim Thomson, founder of Cyber Trends, who shares insights on the future opportunities for Managed Service Providers (MSPs) in 2026. They discuss the role of AI and automation, the importance of cybersecurity and compliance, and strategies for… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/2f30a23b-7a81-4fcc-9fd1-ef37cc286b02/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=2f30a23b-7a81-4fcc-9fd1-ef37cc286b02&feed=ZOip3j3_) ## [Training Investments and Tech Trends for 2026](https://www.smbcommunitypodcast.com) _2026-01-22 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss their upcoming travel plans and the busy start to 2026. They tackle a key listener question about how much to invest in training for IT teams, emphasizing the importance of continuous education and proposing strategies for incorporating both free and paid training within organizations. Additionally, they cover… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/c72e1db1-5d38-4ff3-94a2-6e17670e1620/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=c72e1db1-5d38-4ff3-94a2-6e17670e1620&feed=ZOip3j3_) ## #216 Greg Emerick _2026-01-21 · Buffalo Community Podcast_ Greg Emerick is a technology innovator with over 14 years of experience applying remote sensing to real-world challenges in agriculture, conservation, and infrastructure. He holds a degree in Aviation from St. Cloud State University. He is the inventor of a U.S. patent that utilizes multispectral imaging and machine learning to enhance perennial crop production. At the helm of Simple Business… [Listen](https://www.buzzsprout.com/774110/episodes/18386520-216-greg-emerick.mp3) ## [Episode 176 – Martin Rohner, Executive Director – Global Alliance for Banking on Values](https://yonearth.org/podcast/episode-176-martin-rohner-global-alliance-for-banking-on-values/) _2026-01-15 · Y on Earth Community · Y on Earth Community Podcast_ \[Changing Finance & Financing Change – The Global Alliance for Banking on Values\] When it comes to stewardship, sustainability, and care of humanity, there is a much better way to bank than the status quo… and it is already happening around the world at considerable scale! Values-based banking provides companies and families deposit and credit \[…\] [Listen](https://media.blubrry.com/y_on_earth/yonearth.org/podcast-download/14852/episode-176-martin-rohner-global-alliance-for-banking-on-values.mp3) ## [Opportunities Ahead: How to Navigate 2026](https://www.smbcommunitypodcast.com) _2026-01-15 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss the key challenges and opportunities MSPs (Managed Service Providers) will face in 2026. They emphasize the importance of AI integration, staff training, tool consolidation, and strategic partnerships. They also highlight the need for MSPs to focus on soft skills and personal customer interactions, as AI takes over… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/ef1f9816-6e84-498b-b8c9-1f3135a55222/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=ef1f9816-6e84-498b-b8c9-1f3135a55222&feed=ZOip3j3_) ## [2026: AI Market Strategies in the New Year](https://www.smbcommunitypodcast.com) _2026-01-08 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Overview: In this episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss various strategies for IT professionals and MSPs to monetize AI by 2026. The conversation begins with a recount of Amy's experience with extreme weather in Michigan and swiftly transitions into the main topic - how AI can be incorporated into IT services. They explore different approaches taken by… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/6393b231-ae0d-4993-b913-637384e24154/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=6393b231-ae0d-4993-b913-637384e24154&feed=ZOip3j3_) ## #215 Hurley Appliance Repair is now CHARLIE'S APPLIANCE REPAIR _2026-01-07 · Buffalo Community Podcast_ Ringing in the new year with big news! Hurley Appliance Repair is now CHARLIE'S APPLIANCE REPAIR https://www.charlies-appliance-repair.com/ Thank you Jane for years of excellent service! [Listen](https://www.buzzsprout.com/774110/episodes/18386422-215-hurley-appliance-repair-is-now-charlie-s-appliance-repair.mp3) ## [Episode 175 – Brigitte Mars & Ron Lemire – Holistic Healing Renaissance in Boulder, CO – a 50 Year Retrospective](https://yonearth.org/podcast/episode-175-brigitte-mars-ron-lemire/) _2026-01-02 · Y on Earth Community · Y on Earth Community Podcast_ Episode 175 – Brigitte Mars & Ron Lemire – Holistic Healing Renaissance in Boulder, CO – a 50 Year Retrospective The Holistic Health Renaissance in Boulder, Colorado – a 50 Year Retrospective Why has organic food become so widespread (albeit still not ubiquitous, as it was through all of human history up until about 100 \[…\] [Listen](https://media.blubrry.com/y_on_earth/yonearth.org/podcast-download/14845/episode-175-brigitte-mars-ron-lemire.mp3) ## #214 We will do it live! Christmas Wrap up _2025-12-23 · Buffalo Community Podcast_ [Listen](https://www.buzzsprout.com/774110/episodes/18386020-214-we-will-do-it-live-christmas-wrap-up.mp3) ## [Top Opportunities for 2026](https://www.smbcommunitypodcast.com) _2025-12-22 · dave@mspradio.com (MSP Radio) · SMB Community Podcast_ Overview: In this episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss the top opportunities for Managed Service Providers (MSPs) looking ahead to 2026. They focus on the importance of AI integration, data management, and the need for proper training, as well as compliance and governance issues. They also touch on the ongoing trends in mergers and acquisitions within… [Listen](https://p.podderapp.com/7240225619/injector.simplecastaudio.com/a0cc2ce4-f1c8-4b33-924b-27e477505dd7/episodes/8544ba20-a863-493b-9a0c-17d50e4daad5/audio/128/default.mp3?aid=rss_feed&awCollectionId=a0cc2ce4-f1c8-4b33-924b-27e477505dd7&awEpisodeId=8544ba20-a863-493b-9a0c-17d50e4daad5&feed=ZOip3j3_) ## #213 Buffalo Baseball/ Hanover Baseball Merge _2025-12-12 · Buffalo Community Podcast_ [Listen](https://www.buzzsprout.com/774110/episodes/18345408-213-buffalo-baseball-hanover-baseball-merge.mp3) ## BHM Theatre - Hades Town _2025-12-12 · Buffalo Community Podcast_ [Listen](https://www.buzzsprout.com/774110/episodes/18345281-bhm-theatre-hades-town.mp3)