EP 168 What Makes a Great Dental Office Manager (It's Not What You Think)

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter This episode with my friend Michelle Affanato breaks down what truly makes a great dental office manager, especially for those promoted from within or stepping into the role for the first time. We get honest about the realities of new manager energy ranging from being handed a title without training to…