#79: Human Factors at Work: Fix the System First, Not the People

The Human Factors Episode In this episode, Amanda talks with Laura Barg-Walkow, PhD , a Human Factors Engineer on the Patient Safety Team at Children’s Hospital Colorado, about designing healthcare systems around how people actually work—not how we wish they would work. Laura shares why errors and workarounds are often signs of system design problems, not individual failure. Together, she and…