Airflow at ASAPP: Enhancing AI-Powered Contact Centers

(As Airflow Summit 2025 wraps up, this is a repost of my presentation at last year's Airflow Summit 2024 in San Francisco) Revolutionizing Contact Centers with Generative AI ASAPP is the definitive generative AI company for contact centers. Named not only a leader in The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024 report, but also “this market’s undisputed leader in AI-led…